Executive - Business Operations

Job Summary

iDream Education is looking for a detail-oriented and proactive Operations Executive to manage end-to-end stock and inventory management and device readiness, including tablets, pendrives, and other deployment assets, ensuring timely and accurate execution of project deliveries. This role is central to the successful implementation of our digital learning solutions across schools and collaborates closely with the Operations, Tech, Content, Logistics, and Project Management teams.

The team member will own the complete operational lifecycle-from inventory planning, device configuration, quality assurance, and dispatch readiness to stock tracking, documentation, and asset reconciliation-ensuring high-quality execution and operational efficiency. The role also requires close cross-functional collaboration with the Sales, Project Management, Content, Tech, Procurement, and Field Operations teams to ensure seamless project material deliveries across locations.

Key Responsibilities Deliverables

Pillar 1 - Inventory Asset Management

• Own end-to-end inventory management of tablets, pendrives, SD cards, accessories, and other deployment assets to ensure accurate stock availability.

• Maintain stock records, inward/outward entries, asset allocation, and reconciliation with 100% accuracy.

• Conduct periodic physical stock verification and identify discrepancies for timely resolution.

• Ensure proper storage, asset labelling, and inventory documentation in line with operational processes.

  Pillar 2 - Device Readiness Quality Assurance

• Manage end-to-end device readiness, including tablet configuration, application installation, and quality checks before dispatch.

• Ensure all devices, pendrives, and deployment assets meet project-specific readiness and quality standards.

• Validate project deliverables to ensure devices are deployment-ready within committed timelines.

  Pillar 3 - Dispatch Operational Execution

• Plan and execute timely dispatch of hardware and other assets to project locations across India.

• Coordinate packaging, courier logistics, documentation, and shipment tracking to ensure on-time deliveries.

• Monitor dispatch status, maintain delivery records, and support reverse logistics for returned assets.

• Ensure smooth operational execution while adhering to project timelines and standard operating procedures (SOPs).

  Pillar 4 - Reporting, Documentation Cross-Functional Coordination

• Prepare and maintain inventory, readiness, dispatch, and project status reports for internal stakeholders.

• Maintain accurate operational documentation, checklists, and audit-ready records.

• Collaborate closely with the Sales, Project Management, Tech, Procurement, and Field Operations teams to support seamless project execution.

• Identify process improvement opportunities and contribute to enhancing operational efficiency, accuracy, and turnaround time.

  Qualifications Experience

Education: Graduate in any discipline; a background in business administration, operations, management, or a related field is a plus.

Experience: 1-2 years of experience in operations, inventory/asset management, logistics, device readiness, or project execution. Experience handling IT hardware, stock reconciliation, dispatch coordination, and operational reporting will be an added advantage.

Other Requirements: Strong organisational and coordination skills with the ability to manage multiple priorities and follow-ups simultaneously. Comfortable working with data, documentation, reports, and process tracking, with good proficiency in MS Excel/Google Sheets and other productivity tools. The work location will be Gurugram.

Key Skills Competencies

• Functional/Technical Skills: Proficiency in inventory and asset management, device configuration, logistics and dispatch coordination, and operational reporting using MS Excel and Google Sheets.

• Communication: Strong written and verbal communication skills, with the ability to maintain precise documentation and provide clear, timely status updates to stakeholders.

• Collaboration: Exceptional cross-functional coordination skills, capable of managing dependencies and ensuring seamless communication between Sales, Project Management, Tech, Procurement, and Field Operations teams.

  Values/Culture Fit

• Integrity: Maintains 100% accuracy in inventory tracking, asset allocation, and reporting, ensuring total reliability in operational data.

• Excellence: Demonstrates meticulous attention to detail in device configuration and quality checks, proactively refining processes to ensure zero-defect dispatches.

• Collaboration: Acts as a central point of coordination, actively sharing status updates and resolving logistical dependencies with Sales, Tech, and Field Operations teams.

• Impact: Approaches every dispatch and inventory task with the mindset that each device, when delivered on time, directly enables unlimited learning potential for students.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.