Executive, Case Audit

Key Responsibilities:

• Review assigned case recordings monthly.
• Identify and flag any concerning, high-risk, or non-compliant case recordings in accordance with organisational guidelines.
• Highlight patterns or recurring issues observed across cases, where relevant.
• Document and report flagged cases clearly and concisely to the designated supervisor/manager.
• Maintain confidentiality and professionalism when handling all case information.

Scope of Work:

• The role primarily involves reviewing written case recordings rather than direct casework.
• Focus is on quality assurance and early identification of potential concerns.

Competencies / Requirements:

• Strong attention to detail.
• Ability to assess case documentation critically and objectively.
• Basic understanding of case management principles (preferred).
• Good written communication skills for reporting findings.
• High level of integrity and confidentiality.

Qualifications

Minimum Diploma in any field