Executive

Company description:

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore

Job description:

Job Description

Duties and Responsibilities

Role summary
Support end-to-end administration of the MSc (Robotics) programme from admissions to examinations and graduation-related processing. The role is student-facing and works closely with other department staff, including academic staff, and other NUS units.

Key responsibilities

• Manage two annual admissions cycles (Aug/Jan), handle enquiries, and process applications in GDA3 (document checks, GPA computation, shortlisting, offers), including CDE Global Fellowship Programme applications.
• Prepare admissions listings, follow up action items, and analyse application/offer/acceptance data for reporting to the Programme Manager and Deputy Head (Graduate Programmes).
• Administer CourseReg configuration and operations (enrolments, add/drop, appeals, capacity reviews, workload and prerequisite checks).
• Manage student administration matters (e.g., candidature, LOA, workload conversion, credit transfers, tuition fee queries) and handle appeals with escalation as needed.
• Coordinate examinations logistics and processing (invigilation, exam requirements, printing/collation of papers, script checking, exam duties, CA/exam marks collation/verification).
• Prepare BOE materials and exam reports; support graduation checks and coordinate graduation processing with the Dean's Office.
• Work with other department staff to organise welcome talks; attend to walk-in queries; inform the website administrator of programme updates and verify published information for accuracy.
• Perform other ad-hoc duties as assigned.

Qualifications

• Degree holder, preferably with working experience in higher education/programme administration.
• Proficiency in using administrative software and tools (e.g. Microsoft 365 (Teams/SharePoint/Excel)), with a willingness to learn and adopt new technologies as needed
• Strong communication and interpersonal skills, able to coordinate across stakeholders
• Strong organisational skills with attention to detail, able to manage multiple deadlines and interpret/apply academic policies.