Executive Coordinator to CEO

About the Role

We are looking for a highly organized, proactive and results-driven Executive Coordinator to CEO to support the Chief Executive Officer in driving operational excellence and ensuring effective execution of company initiatives across the Group.

This role is responsible for coordinating, monitoring and following up on action plans, projects, SOP implementation and management directives to ensure timely execution by all departments. The successful candidate will work closely with the CEO, Department Heads and Operations Teams to track deliverables, identify gaps and ensure accountability throughout the organization.

This is not a traditional Personal Assistant role. We are seeking a highly assertive individual who is able to drive follow-up actions, challenge delays, monitor compliance and ensure tasks are completed according to expectations.

Key Responsibilities

• Act as the key coordinator between the CEO, Department Heads and Operations Teams.
• Follow up on management directives, action items and key business initiatives to ensure timely execution.
• Monitor departmental performance, progress updates and completion of assigned tasks.
• Track SOP implementation and ensure operational compliance across the Group.
• Prepare management reports, dashboards, meeting minutes and action trackers for CEO review.
• Coordinate cross-functional projects and ensure departments meet agreed deadlines.
• Escalate unresolved issues, delays and non-compliance matters to Management when necessary.
• Analyze operational reports and identify areas requiring management attention.
• Drive accountability and ensure follow-through of decisions made by Management.
• Support the CEO in strategic planning, operational reviews and business improvement initiatives.
• Utilize Microsoft 365 and AI-powered tools to improve reporting efficiency, productivity and communication.
• Maintain accurate documentation, records and management reports.

Requirements

• Diploma or Degree in Business Administration, Operations Management, Management, Finance or related disciplines.
• Minimum 5 years of working experience in Operations, Business Coordination, Executive Support, Project Coordination or Corporate Management roles.
• Excellent written and verbal communication skills in English and Bahasa Malaysia.
• Strong report writing, documentation and presentation skills.
• Advanced proficiency in Microsoft 365, including Excel, Word, PowerPoint, Teams, OneDrive and SharePoint.
• Experience using AI tools such as Microsoft Copilot, ChatGPT or other productivity solutions will be an added advantage.
• Strong analytical, organizational and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Highly disciplined, detail-oriented and results-focused.
• Assertive personality with strong follow-up skills and confidence in engaging with Department Heads and Management.
• Able to work independently with minimal supervision.

Ideal Candidate Profile

We are looking for someone who:

1. Is highly organized and detail-oriented
2. Possesses a strong sense of urgency and accountability
3. Is confident, firm and capable of following up with senior stakeholders
4. Has strong business writing and reporting skills
5. Is comfortable dealing with operational and management matters
6. Is technology-savvy and proficient in Microsoft 365 and AI tools

Why Join Us?

✅ 13th Month Salary

✅ Additional Employer EPF Contribution of up to 4%

✅ Annual KPI Performance Bonus

✅ Annual Salary Increment Based on Performance

✅ Hospitalisation & Surgical Medical Coverage

✅ Career Advancement Opportunities Within the Group

✅ Microsoft 365 & AI-Driven Working Environment