Executive, Corporate Sales

Role Overview

The Corporate Sales Executive is in charge of the acquisition, management, and growth of corporate clients, partners, and institutional accounts. This role focuses on sales execution, client relationship support, SOA coordination, and cross-functional collaboration to ensure smooth service delivery, accurate billing, timely collections, and high client satisfaction.

The role works closely with Corporate Sales Managers and internal teams including finance, operations, pharmacy, and digital health.

Key Responsibilities

1. Account Management & Relationship Support

• Serve as a day-to-day contact for assigned corporate accounts, including insurers, TPAs, hospital partners, and corporate clients.
• Build and maintain positive working relationships with client operational teams.
• Understand client service requirements and support the delivery of tailored solutions.
• Manage routine client communications, follow-ups, and service coordination.
• Support client expectation management and issue resolution to ensure satisfaction.

2. Business Development & Sales Execution

• Build and manage a portfolio of sales opportunities across assigned corporate segments and accounts.
• Understand client needs and translate them into relevant pharmacy, wellness, vaccination or digital health solutions.
• Prepare quotations, proposals, presentations and commercial documentation; drive timely follow-up through each stage of the opportunity.
• Identify cross-sell and upsell opportunities; support contract renewals, extensions, and onboarding of new corporate clients.
• Participate in client meetings, presentations, and follow-ups as required.

3. SOA & Billing Management

• Coordinate Statement of Account (SOA) preparation and distribution in collaboration with the finance team.
• Review SOAs for completeness and accuracy before issuance to corporate clients.
• Track SOA status, including submission, acknowledgement, and payment timelines.
• Follow up with clients on outstanding SOAs and support collections-related communications.
• Assist in reconciling discrepancies, billing queries, and claim-related issues by liaising with finance, operations, and clients.
• Maintain proper documentation and records related to billing, claims, and SOA resolutions.

4. Operational Coordination & Service Delivery

• Coordinate with internal teams (operations, finance, pharmacy, digital health) to ensure timely service delivery.
• Track service execution and follow up on open operational items.
• Escalate service or billing issues to Corporate Sales Managers when necessary.
• Support monitoring of account performance, including utilization, sales performance, and basic SLA metrics.

5. Corporate Events & Client Engagement

• Support planning and execution of corporate events, wellness programs, vaccination drives, and engagement activities.
• Coordinate logistics, schedules, and on-site execution with internal and client teams.
• Assist with post-event reporting, feedback collection, and follow-ups.

6. Market & Client Insights

• Gather client feedback related to services, pricing, billing, and operational experience.
• Share insights with internal teams to support service improvements and process optimisation.

7. Collaboration & Team Support

• Work closely with Corporate Sales Managers and cross-functional teams to meet client commitments.
• Support proposal development, presentations, and tender submissions.
• Contribute to internal process improvements, documentation, and reporting.

How Success will be Measured / Key Performance Areas

• Achievement against assigned sales, account growth and renewal targets.
• Quality and progression of the opportunity pipeline, with timely and accurate CRM updates.
• Client satisfaction, dependable service delivery and effective issue resolution.
• Accurate billing coordination, timely follow-up and disciplined account documentation.

Job Requirements

• Bachelor’s degree in Business, Marketing, Pharmacy, Healthcare Management, or related field.
• 1–3 years of experience in corporate sales, account management, operations, or billing-related roles.
• Exposure to healthcare, insurance, pharmaceutical, or retail industries is an advantage.
• Client Relationship Management – Strong follow-up and coordination skills.
• Billing & SOA Knowledge – Basic understanding of invoicing, SOA processes, and payment follow-ups.
• Communication Skills – Professional verbal and written communication with clients and internal teams.
• Attention to Detail – Accuracy in billing, documentation, and reporting.
• Time & Task Management – Ability to manage multiple accounts and deadlines.
• Problem-Solving Skills – Able to identify issues and coordinate resolutions efficiently.

Job summary

To manage corporate client acquisition, sales, accounts, billing, cross-functional services and events to drive revenue and ensure satisfaction.

Key selling points

• Staff Purchase Price
• Improving others' lives through your work
• Medical Benefits

Pay: RM3,000.00 per month

Application Question(s):

• Current salary?
• Expected salary?
• Notice period?
• Highest education level?

Work Location: In person