Executive Counter : JRC

We are looking for a highly skilled and experienced Executive Counter professional to join our team at DHL. The ideal candidate will have a strong background in customer service and operations, with excellent communication and problem-solving skills.

Roles and Responsibility

• Manage the counter area, ensuring it is clean and organized.

• Provide exceptional customer service, responding to queries and resolving issues professionally.

• Handle cash transactions, maintain accurate records, and perform necessary calculations.

• Coordinate with other departments to ensure smooth operations.

• Implement effective inventory management systems to minimize waste and optimize stock levels.

• Analyze sales data and provide insights to improve business performance.

Job Requirements

• Proven experience as an Executive Counter or similar role.

• Strong knowledge of customer service principles and practices.

• Excellent communication, interpersonal, and problem-solving skills.

• Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.

• Proficiency in using computer software applications and technology.

• Strong analytical and organizational skills with attention to detail.

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