Executive, Credit Administration

Your responsibilities will be:

Credit Processing & Evaluation

- Assist in preliminary assessment of financing applications for products such as Civil Servant personal financing, hire purchase, and credit lines.

- Support verification of applicant income, credit bureau checks, and repayment analysis in compliance with institutional guidelines.

- Ensure documentation completeness and accuracy before submission for approval.

Operational Support & Workflow Execution

- Participate in day-to-day processing of financing cases, ensuring timely updates, data entry, and transaction processing through internal systems.

- Assist in agreement generation, loan documentation handling, and filing for audit and regulatory reference.

- Help maintain service turnaround time in accordance with departmental KPIs.

Regulatory & Compliance Adherence

- Understand and apply requirements under Bank Negara Malaysia (BNM) or Consumer Credit Act (CCA) guidelines, internal policies, and relevant legislative frameworks.

- Ensure accurate record keeping, data integrity, and compliance with SOPs and audit requirements.

- Support quality control checks and proper documentation for regulatory readiness.

Stakeholder & Customer Support

- Work closely with Business Development Teams, dealers, and other departments to provide updates and resolve operational matters.

- Develop professional communication and coordination skills while handling escalations under supervision.

Exposure to Risk Management & Governance

- Learn the fundamentals of credit risk, operational risk, and data governance within a financial institution.

- Support reporting activities and internal monitoring exercises as required.

Continuous Improvement & Project Involvement

- Participate in workflow enhancement initiatives aimed at operational efficiency, process simplification, and customer service improvement.

- Provide input for SOP updates, process mapping, and automation opportunities.

Training & Professional Development

-  Undergo structured rotation across relevant units for holistic learning.

- Attend classroom and on-the-job training covering product knowledge, systems, compliance, and industry standards.

- Receive mentorship and performance coaching from supervisors.

To perform other ad-hoc project and task assigned by superior from time to time.

To be eligible for this role, you will require:

1. Bachelor’s Degree or Diploma in Finance, Banking, Accounting, Business, Economics, or related fields.
2. Fresh Graduate (Diploma/Degree) are welcome to apply.