Executive – Customer Experience

Position: Executive – Customer Experience

Location: Lake Shore Mall (formerly Viviana Mall), Eastern Express Highway, Service Rd, Thane West, Thane, Maharashtra 400601

Working Days: Monday to Saturday

Timings: 11:00 AM – 8:00 PM

Languages Required: English (Mandatory) & Hindi

At Furtados School of Music (FSM), we create inspiring spaces where creativity grows, confidence builds, and students experience the joy of learning through music.

Key Responsibilities:

• Manage daily centre operations
• Make outbound calls to prospective students and parents
• Handle student and parent queries
• Follow up on admissions and leads
• Coordinate classes and centre activities
• Ensure an excellent customer experience

Who Can Apply?

Graduates with strong communication, customer service, and coordination skills. Prior experience in customer support, telecalling, admissions, administration, or operations is preferred.

Apply: Share your updated CV at [email protected]

Contact: 98338 81415