GuocoLand (Malaysia) Berhad
Executive, Customer Relations (Cheras)
2 months ago
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Important information
Contract type:
Permanent
Location:
Kuala Selangor, Selangor, Malaysia
Work mode:
Onsite
Published on:
8 September 2026
What they need
Location: Batu 9, Cheras (Near Taman Suntex MRT)
Looking to build your career in customer service and operations?
Join a listed property developer and gain hands-on experience in customer relations, property handovers, defect management, and project coordination.
Why Join Us?
✅ Near MRT station
✅ Exposure to property development operations
✅ Work closely with customers, contractors & project teams
✅ Build communication, coordination & problem-solving skills
✅ Fresh graduates are welcome to apply
What You'll Do
- Handle customer enquiries and feedback
- Coordinate defect rectification with contractors
- Support property handovers
- Follow up on defect cases until closure
- Maintain customer records and documentation
- Attend site meetings and coordinate with internal teams
What We're Looking For
- Diploma or Degree in any discipline
- Fresh graduates are encouraged to apply
- Customer service, retail, hospitality, banking, property or facilities experience is an advantage
- Good communication skills in English and Bahasa Malaysia
- Ability to speak additional languages or dialects (e.g. Mandarin, Cantonese, Tamil, Hokkien or others) is an added advantage
- Strong follow-up and coordination skills
- Positive attitude and customer-focused mindset
- Able to commit to a 1-year contract
Apply Now
If you enjoy helping people, solving issues and working with different teams, we'd love to hear from you.
JobStreet Summary:
Customer-facing role with a listed property developer. MRT-accessible. Fresh grads welcome. Additional language skills are a plus.
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