V
Vance Bioenergy Sdn Bhd
Executive, Customer Service
Skills
SAP ERP
2 months ago
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Important information
Contract type:
Permanent
Salary:
MYR 42,000 – MYR 60,000 / year
Location:
Johor Bahru, Johor, Malaysia
Work mode:
Onsite
Published on:
4 September 2026
What they need
- Process Contracts and Proforma Invoice promptly.
- Updating customer requirements into SAP and our tracking System.
- Handling LC negotiation and other modes of payment.
- Liaise, coordinate and respond to meet customers’ shipping requirements.
- Follow up on letters of Credit and payments according to contracts.
- Handling customer issues and feedbacks.
- Handling customer order fulfillment accurately.
- Liaise with warehouse for packing/shipping instructions.
- Process customers' orders to support the day-to-day logistics operations.
- Liaise with freight forwarders / Shipping Lines on Shipment Bookings.
- Assist in liaising with customers and freight forwarders on delivery and schedules.
- Work closely with Operations personnel to resolve order or shipment-related issues.
- Have a foresight in product availability and plan movement accordingly.
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