Executive Director

Location: United States / Hybrid

Employment Type: Full-time

Department: Executive Leadership / Operations

Reports To: Chief Executive Officer / Board of Directors

About the Role

We are seeking an experienced and strategic Executive Director to provide overall leadership and operational direction for the organization.

The Executive Director will be responsible for translating organizational strategy into effective execution, overseeing day-to-day operations, managing financial and organizational performance, and developing strong relationships with internal and external stakeholders.

This role requires a hands-on executive leader who can balance long-term strategic planning with operational execution, build high-performing teams, manage organizational resources, and ensure the organization remains focused on its core objectives.

What You'll Do

Develop and execute organizational strategies, annual operating plans, and key business initiatives.

Translate strategic objectives into clear operational priorities and measurable goals.

Oversee day-to-day organizational operations and ensure effective execution across departments.

Establish organizational policies, procedures, performance standards, and operating processes.

Monitor overall organizational performance and identify opportunities for improvement.

Work closely with senior leadership to establish priorities, allocate resources, and manage organizational initiatives.

Develop and manage annual operating budgets in partnership with Finance and senior leadership.

Monitor financial performance, operating expenses, revenue, and resource utilization.

Review organizational KPIs and provide regular performance reports to executive leadership and, where applicable, the Board of Directors.

Lead organizational planning and ensure teams have the resources necessary to achieve their objectives.

Build and maintain relationships with key customers, partners, vendors, community stakeholders, and other external organizations as appropriate.

Represent the organization in external meetings, industry events, strategic partnerships, and other professional settings.

Identify operational risks and develop appropriate mitigation strategies.

Oversee major organizational projects and strategic initiatives.

Ensure effective communication and collaboration across departments.

Develop and implement initiatives designed to improve operational efficiency, service quality, and organizational effectiveness.

Recruit, develop, mentor, and retain high-performing leaders and employees.

Establish a culture of accountability, collaboration, professionalism, and continuous improvement.

Support organizational growth, expansion, and long-term sustainability.

Ensure organizational activities are conducted in accordance with applicable policies, contractual obligations, and organizational standards.

What We're Looking For

Bachelor's degree in Business Administration, Management, Operations, Public Administration, or a related field.

15+ years of progressive leadership and management experience.

Demonstrated experience leading organizations, business units, programs, or complex operations.

Strong experience in strategic planning, operational management, budgeting, and organizational development.

Proven ability to manage cross-functional teams and multiple organizational priorities.

Strong financial and business management skills.

Excellent communication, presentation, negotiation, and relationship-building abilities.

Strong analytical and problem-solving skills.

Demonstrated ability to make sound business decisions and execute strategic initiatives.

Experience working with senior executives, boards, customers, partners, or other high-level stakeholders.

Ability to operate effectively in a fast-paced and changing environment.

Preferred Qualifications

Master's degree in Business Administration, Management, Public Administration, or a related field.

Experience serving as an Executive Director, General Manager, Managing Director, Vice President, or comparable senior leadership position.

Experience managing large teams, complex budgets, or multi-department organizations.

Experience leading organizational transformation, growth, or expansion initiatives.

Experience developing strategic partnerships and external relationships.

Experience with performance management, organizational governance, and executive reporting.

Key Responsibilities

Executive Leadership: Provide strategic and operational leadership while maintaining alignment between organizational goals and day-to-day execution.

Strategic Planning: Develop long-term strategies and annual operating plans that support organizational growth and sustainability.

Operations: Oversee organizational operations, establish effective processes, and ensure consistent execution.

Financial Management: Work with Finance and leadership teams to manage budgets, monitor financial performance, and allocate resources effectively.

People Leadership: Recruit, develop, and retain strong leaders while establishing clear accountability throughout the organization.

Stakeholder Management: Build productive relationships with customers, partners, employees, executives, board members, and other key stakeholders.

Performance Management: Establish KPIs, monitor organizational performance, and drive continuous improvement.

Success in This Role

Success in this position means creating strong alignment between organizational strategy and execution, maintaining effective operations, developing capable leadership teams, managing resources responsibly, and delivering measurable progress toward the organization's long-term objectives.

Compensation & Benefits

Compensation will be competitive and based on experience, qualifications, organizational scope, and market conditions. The position may include a base salary, performance-based incentives, and a comprehensive benefits package, including health, dental and vision coverage, retirement benefits, paid time off, and other company benefits.

Equal Opportunity

We are committed to providing equal employment opportunities to all qualified applicants and fostering an inclusive and respectful workplace.

Pay: $80,560.46 - $137,019.05 per year

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Flexible spending account
• Health savings account
• Life insurance
• Loan assistance
• Loan forgiveness
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement

Work Location: Remote