Executive Director

About the Opportunity

Are you a dynamic, results-driven Executive Director who thrives in building strong teams and transforming communities? Whether leading a new development or driving a turnaround, you’re energized by challenge, committed to excellence, and passionate about serving seniors.

If that sounds like you — let’s talk!

Position Summary

The Executive Director (ED) serves as the community’s top leader, responsible for driving operational excellence, resident satisfaction, and financial performance. As a strategic and hands-on leader, the ED builds a culture of accountability, teamwork, and service that delivers exceptional resident care and a positive, customer-focused experience.

The ED ensures all departments—Sales, Marketing, Dining, Nursing, Activities, and Maintenance/Housekeeping—operate in alignment with organizational goals and deliver outstanding results in quality, compliance, and financial outcomes.

Key Responsibilities

• Lead, mentor, and inspire department leaders and staff to achieve community goals.
• Maintain focus on resident and employee satisfaction while achieving NOI and budget targets.
• Establish clear priorities and accountability systems across all departments.
• Oversee financial management, including budget creation, expense control, and performance reporting.
• Drive occupancy growth through effective sales leadership and community engagement.
• Ensure compliance with all regulatory and organizational standards.
• Foster a culture centered on customer service, teamwork, and professional development.

Experience & Qualifications

Required:

• Bachelor’s degree.
• Minimum of 5 years of senior living, healthcare, or hospitality leadership experience, including 2 years in an executive director or administrative role.
• Proven record of success managing community budgets and achieving NOI goals.
• Experience developing and leading high-performing teams aligned with organizational standards.
• Strong strategic thinking and planning abilities (1–2 year outlook).
• Demonstrated ability to implement accountability systems for performance and results.
• Strong computer proficiency with analytical and problem-solving capabilities.

Preferred:

• CA Assisted Living Administrator License.
• Experience utilizing lead management systems and analyzing sales metrics (inquiry-to-tour, tour-to-move-in ratios, etc.).

Core Competencies

• Skilled in mentoring and motivating sales teams while targeting key growth opportunities.
• Strong communicator with a proven ability to set clear priorities and expectations.
• Adept at balancing operational excellence with resident and team satisfaction.
• Excellent listener with the ability to lead with empathy and decisiveness.

Personal Characteristics

Cultural alignment and leadership style are key to success in this role. The ideal Executive Director:

• Leads by example with confidence, humility, and integrity.
• Thrives in a fast-paced, entrepreneurial environment.
• Is approachable, engaged, and passionate about developing others.
• Communicates with transparency and professionalism.
• Embodies a strong commitment to diversity, equity, and inclusion.
• Is high-energy, results-oriented, and proactive in problem-solving.
• Displays an executive presence—always prepared, polished, and professional.

Benefits

• 401(k)
• Health insurance
• Paid time off
• Bonus eligibility

Job Type: Full-time

Pay: From $120,000.00 per year

Ability to Commute:

• Colma, CA 94014 (Required)

Ability to Relocate:

• Colma, CA 94014: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person