Executive Director

About TrueNorth Behavioral Health

TrueNorth Behavioral Health is an emerging behavioral healthcare organization located in Irving, Texas, dedicated to delivering compassionate, evidence-based, and individualized treatment for individuals experiencing mental health conditions, substance use disorders, and co-occurring disorders.

Our comprehensive services will include Mental Health Partial Hospitalization (PHP), Intensive Outpatient Programs (IOP), Substance Use Disorder PHP and IOP, psychiatric medication management, individual and group therapy, and specialized wellness services.

We are seeking a dynamic, experienced, and results-driven Executive Director to lead the successful launch, development, and ongoing operations of our organization.

Position Summary

The Executive Director will provide strategic, operational, administrative, and financial leadership for TrueNorth Behavioral Health. This executive will be responsible for building and managing a high-performing behavioral health organization while ensuring clinical excellence, regulatory compliance, financial sustainability, and exceptional patient experiences.

The ideal candidate will have demonstrated experience managing behavioral health programs, leading multidisciplinary teams, developing operational systems, and successfully growing mental health and substance use treatment services.

This position requires a hands-on leader capable of guiding a startup organization through licensing, accreditation, payer credentialing, program implementation, and sustainable growth.

Key Responsibilities

Executive Leadership and Strategic Development

• Provide overall leadership and direction for daily operations and organizational performance.
• Develop and execute strategic and operational plans supporting organizational growth.
• Lead startup implementation, program development, and operational readiness.
• Establish organizational performance standards, policies, and accountability systems.
• Collaborate with ownership and executive leadership on strategic priorities.

Clinical Program and Operational Oversight

• Oversee the operational delivery of mental health and substance use PHP and IOP services.
• Collaborate with the Clinical Director and Medical Director to ensure quality, evidence-based treatment.
• Establish effective admission, assessment, treatment planning, discharge, and continuity-of-care processes.
• Oversee staffing models, scheduling, patient access, utilization, and service delivery.
• Ensure clinical services operate within approved program scopes and applicable regulatory requirements.

Regulatory Compliance and Accreditation

• Lead organizational preparation for applicable Texas Health and Human Services Commission licensing requirements.
• Coordinate Joint Commission accreditation readiness and ongoing standards compliance.
• Ensure compliance with applicable federal and Texas healthcare regulations, HIPAA, and payer requirements.
• Oversee quality assurance, performance improvement, risk management, and incident reporting.
• Maintain survey readiness through ongoing monitoring, staff training, and corrective action processes.

Financial Management and Business Growth

• Develop and manage operating budgets, revenue goals, and financial performance indicators.
• Monitor patient census, utilization, revenue cycle performance, and operating expenses.
• Collaborate with business development personnel to establish referral networks and community partnerships.
• Support commercial insurance contracting, payer credentialing, and private-pay program development.
• Identify opportunities for program expansion and long-term organizational sustainability.

Human Resources and Team Development

• Recruit, develop, supervise, and evaluate administrative and program leadership personnel.
• Foster a positive, ethical, accountable, and patient-centered organizational culture.
• Establish staff development, onboarding, performance evaluation, and retention strategies.
• Promote interdisciplinary collaboration and effective communication.

Required Qualifications

• Bachelor's degree in Healthcare Administration, Behavioral Health, Business Administration, Psychology, Social Work, or a related field.
• Minimum five years of progressive leadership experience in behavioral health, psychiatric, or substance use disorder treatment settings.
• Minimum three years of experience in program administration, operational management, or executive leadership.
• Demonstrated knowledge of PHP, IOP, outpatient behavioral health, and integrated treatment services.
• Working knowledge of Texas behavioral health regulatory requirements, accreditation standards, and healthcare compliance.
• Experience with budgeting, staff supervision, operational performance, and program development.
• Strong leadership, communication, organizational, and problem-solving skills.

Preferred Qualifications

• Master's degree in Healthcare Administration, Business Administration, Counseling, Social Work, Psychology, or related discipline.
• Independent Texas behavioral health clinical license, such as LPC, LCSW, LMFT, or equivalent, is highly desirable but not required for this executive administrative position.
• Previous experience as an Executive Director, Regional Director, Program Administrator, or Director of Operations.
• Experience launching or expanding behavioral health treatment programs.
• Successful experience preparing organizations for Joint Commission or CARF accreditation.
• Familiarity with commercial insurance credentialing, revenue cycle management, and electronic health records.
• Demonstrated success increasing patient census, developing referral partnerships, and improving organizational profitability.

What We Offer

TrueNorth Behavioral Health offers an opportunity to become a foundational executive leader in a growing behavioral health organization. The selected candidate will help shape organizational culture, establish innovative treatment programs, and build a respected behavioral health presence throughout the Dallas–Fort Worth metropolitan area.

We offer competitive compensation, professional growth opportunities, executive leadership involvement, and the opportunity to make a meaningful difference in the lives of individuals and families seeking behavioral healthcare.

How to Apply

Interested candidates should submit a current résumé and cover letter outlining their executive leadership experience, behavioral health program management background, and qualifications for leading a growing treatment organization.

TrueNorth Behavioral Health
Irving, Texas
Website: www.truenorthbhc.com

TrueNorth Behavioral Health is an Equal Opportunity Employer committed to creating a diverse, inclusive, and supportive workplace.

Lead with purpose. Build with vision. Help others find their TrueNorth.

Pay: $85,000.00 - $105,000.00 per year

Benefits:

• 403(b) matching
• Health insurance
• Paid time off

Work Location: In person