Executive Director

Supervisor: Board of Directors
Employment: Full time, Exempt (40hrs/week) with occasional weekend hours
Location: Multnomah and Clackamas Counties, primarily working onsite, with offsite meetings and events
Travel: Some travel may be required

ABOUT THE POSITION:

At Quest Center, the Executive Director serves as the organization's primary executive and is deeply engaged in daily operations, working in partnership with and reporting to the Board of Directors. The Executive Director leads the organization's programs, operations, fundraising, advocacy, strategic planning, public engagement, and partnerships.

As Executive Director, you will provide strategic leadership to advance Quest Center's mission and to strengthen our community of staff, clients, and partnerships. In collaboration with key stakeholders, you will advance the strategic plan, uphold Quest Center's values and principles, and ensure long-term organizational health, sustainability, and success.

You will be a dedicated, inspiring, and committed leader who addresses the needs of today, while balancing the possibilities of tomorrow.

Quest Center seeks a leader who balances strategic vision with operational engagement, values collaboration over hierarchy, and fosters a culture of trust, accountability, transparency, and continuous learning. The successful candidate will be comfortable navigating complexity, building community partnerships, supporting staff development, and leading the organization through both opportunities and challenges while remaining grounded in Quest Center's mission and values. Experience fostering constructive labor-management relationships and working collaboratively with employee representatives is strongly preferred.

PRIMARY RESPONSIBILITIES & OVERSIGHT:

Organizational Leadership

• Enhance and sustain a healthy, accountable, inclusive organizational culture aligned with Quest Center's mission and values;
• Lead, develop, evaluate, and retain the senior leadership team;
• Develop and maintain effective systems for staff performance management, professional development, succession planning, and organizational communication;
• Ensure that appropriate human-resource policies and practices are maintained throughout the organization;
• In collaboration with the Board of Directors and Quest Center leadership, lead the implementation of Quest Center’s strategic direction by establishing annual priorities, measurable goals, budgets, and implementation plans, and ensure accountability, monitor progress, and report outcomes to the Board of Directors and organization;
• Provide leadership and oversight to managers and staff, directly supervising our Executive, Development and Communications, and Advocacy teams;
• Evaluate the effect of external forces on Quest Center and recommend long range plans that support Quest Center’s mission;
• Support effective Board governance through transparent communication on organizational performance, finances, risks, and significant developments; provide information to guide informed decision-making; collaborate on strategy; implement Board-approved policies; support Board and committee functions; and maintain clear boundaries between governance and management;
• Provide oversight, leadership, and mentorship to managers across all programs and departments;
• Set the standard and tone for management and mentorship at Quest Center; and
• Lead by example with internal policies, procedures, communications, collaborations, conflict resolution, and growth.

Financial Oversight and Fundraising

• In collaboration with the leadership and Development and Communications teams, provide strategic leadership for fundraising and resource development efforts, including grants, sponsorships, donor engagement, planned giving, and partnership development;
• Review and collaborate with the Finance Team on Monthly, Quarterly, and Annual reports; and
• Oversee annual budgeting, financial forecasting, cash flow, financial controls, audits, and financial risk management; ensure grant and contract compliance, support revenue diversification and long-term financial sustainability, and ensure regular reporting of financial performance and risks to the Board of Directors.

Community Engagement, Advocacy, & Partnerships

• Build on established community relationships and partnerships while fostering new ones;
• Advocate for Quest Center community members and programs in collaboration with our Community Affairs & Policy Officer;
• Serve as the primary public representative of Quest Center;
• Maintain positive working relationships with Multnomah County, Clackamas County, TriCounty, and other governmental and funding organizations; and
• Represent Quest Center at public meetings, official proceedings, community events, professional organizations, and other community outreach opportunities.

Programs & Events

• Participate in the selection, organization, and planning of organizational events and fundraisers as a member of the Events Committee; and
• Ensure organizational events and programs align with Quest Center’s mission, branding, and strategic priorities.

Organizational Administration

• Review and sign contracts, insurance policies, grants, and organizational records;
• Ensure Quest Center maintains effective systems for regulatory compliance, organizational risk management, licensing, contractual obligations, privacy and confidentiality, quality assurance, and adherence to applicable federal, states, and local requirements;
• Ensure significant compliance and organizational risks are promptly communicated to the Board of Directors; and
• Monitor organizational performance and recommend improvements when needed, in collaboration with the Executive Team and Leadership.

REQUIRED SKILLS & QUALIFICATIONS:

• Proven leadership experience in nonprofit management and direct service programs related to Quest Center's mission, including substance use disorder recovery, behavioral health, chronic pain management, HIV services, public health, or similar human service settings;
• Demonstrated proficiency in programmatic and fiscal management;
• Demonstrated ability to mentor individuals and supervisors into being strong organizational leaders;
• Successful fundraising, grant writing, sponsorship, donor development, and resource development experience;
• Experience with supervising staff and managers, working collaboratively on creating, changing, and maintaining systems;
• Experience working collaboratively with a Board of Directors;
• Excellent written, verbal, and interpersonal communication skills, including ability find meaningful resolution to conflicts;
• Ability to sustain productive relationships with businesses, public agencies, community partners, staff, volunteers, and other stakeholders;
• Working knowledge of digital communications and marketing platforms, including email, website, social media, and other online tools; and
• A strong commitment to community, collaboration, communication, transparency, and Quest Center’s mission and program work.

EDUCATION AND EXPERIENCE:

• Bachelor's or Master’s degree, with preference given to those in health administration, health, business, social work, human services, or public health; and
• At least five years of experience in a leadership position, and progressively responsible professional experience.

PREFERRED QUALIFICATIONS / LEADERSHIP COMPETENCIES:

• Demonstrates a collaborative and relationship-centered leadership style.
• Leads with integrity, transparency, accountability, and humility.
• Ability to navigate organizational change, funding uncertainty, and evolving community needs while maintaining mission focus.
• Demonstrated commitment to staff development, mentorship, and succession planning.
• Strong emotional intelligence, including the ability to engage in difficult conversations, manage conflict constructively, and build trust across diverse stakeholders.
• Ability to balance strategic thinking with operational engagement.
• Commitment to equity, inclusion, and creating a workplace culture where staff, volunteers, and community members feel valued and respected.
• Demonstrated resilience, adaptability, and sound judgment in complex environments.
• Experience working in a unionized environment or collaborating with labor representatives.
• Familiarity with collective bargaining agreements, labor-management partnerships, and employment practices within nonprofit, healthcare, behavioral health, or human service organizations.
• Experience navigating organizational change while maintaining positive employee and stakeholder relationships.

MORE ABOUT QUEST CENTER:

For more than 35 years, our mission has been to provide integrative healthcare services, community, and education to people seeking a wellness-focused approach to living. We’ve been working hard to help people who are dealing with challenges in their physical, mental, and emotional health. Our goal is to build a welcoming, supportive, and safe community that promotes healing and empowerment.

We are more than just a health center – we are a network of compassionate individuals dedicated to providing unique integrated health services. In the face of challenges like rising opioid-related incidents, lack of affordable housing, and threats to the rights of marginalized communities, we remain steadfast in our commitment to community-centered social justice infused health services. We identify as a culturally and linguistically specific organization serving the LBTQIA2S+ behavioral health center as well as an organization which partners with BIPOC Community based organizations providing integrative health and wellness services

Quest Center for Integrative Health is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

QUEST BENEFITS:

(Full time Employees receive full benefits. Part time employees receive a % based on their FTE Status.)

• Comprehensive Health Coverage: Fully paid Kaiser medical, vision, and dental insurance, with options to increase coverage and add dependents.
• Retirement Savings: 403(b) retirement savings plan with a 1% employer contribution.
• Generous Paid Time Off: Five weeks of paid time off in the first year, with increases based on tenure.
• Student Loan Forgiveness: Eligibility for student loan forgiveness programs.
• Employee Assistance Program: Fully paid Employee Assistance Program (EAP) through Canopy.
• Sabbatical Benefit: Two-month, fully paid sabbatical after seven years with Quest.
• Paid Holidays: Nine paid holidays annually.
• Professional Development: Annual continuing education budget and $800 in professional training funds.
• Hospital Indemnity Insurance: Optional hospital indemnity plan.
• Voluntary Life and AD&D Insurance: Optional employee-paid life and Accidental Death & Dismemberment (AD&D) coverage.
• Disability Insurance: Optional employee-paid short-term disability (STD) and long-term disability (LTD) coverage

If you're ready to make a positive impact and contribute to our mission, we encourage you to apply! Please submit your resume and a cover letter outlining your relevant experience.