EXECUTIVE, DX

Responsibilities & Authorities

• Execute digital transformation initiatives to enhance customer experience and operational efficiency.
• Support diagnostics of digital systems, propose improvements, and assist in solution deployment.
• Monitor digital security compliance and troubleshoot technical issues.
• Maintain/update digital assets (websites, analytics tools) and generate performance reports.
• Train staff on new digital tools and coordinate internal communication for DX adoption.
• Aid Marketing/Sales with digital campaigns and data analysis.
• Offer technical support to company staff and troubleshoot computer problems.
• Install and update company software and hardware as needed.
• Anticipate and report the cost of replacing or updating computer items.
• Support the DX Manager in delivering agrees activities.
• Maintaining websites and looking at data analytics.

Education & Experience (Preferable)

• Diploma/Degree in Digital Technology, IT, or related field.
• Minimum 1 year(s) working experience in DX, IT support, or system analysis.

Skills & Knowledge (Required / To Be Provided)

• Adaptable to challenges, pressure, and independent work.
• Ability to work on multiple projects simultaneously.
• Basic knowledge of data analytics, UX principles, and cybersecurity.
• Organized, detail-oriented, and skilled in multitasking.
• Well organized, hardworking, outgoing, independent & self-motivated

* Chinese language proficiency is preferred, as the role will be responsible for handling overseas business and communicating with clients and business partners in markets such as China and Taiwan.