Executive (E-Commerce Merchandising)

About the role

The coordinator within the Platform Operations team is responsible for gathering and organizing all necessary information from various departments, including Marketing, Product, Retail media and other BU stakeholders, to facilitate the smooth handoff to the execution team across campaigns, monetized packages, requests from BAUs etc. The role requires strong communication, organization, and project management skills to ensure that campaigns are set up for success by providing the execution team with clear, accurate, and complete information.

Key responsibilities

• Collaborate with the Marketing, Product, and Data Analytics teams to collect all relevant campaign information, including objectives, target audiences, messaging, creative assets, and budget requirements.
• Ensure that all campaign details are aligned with overall business goals and brand guidelines before passing them on to the execution team.
• Serve as the central point of contact between internal teams and the execution team, facilitating clear and consistent communication.
• Provide the execution team with detailed briefs that include all necessary information for campaign deployment.
• Schedule and lead meetings to ensure alignment across all teams involved in the campaign process.
• Maintain comprehensive documentation of campaign requirements, timelines, and any changes that occur throughout the planning process.
• Develop and refine processes for information gathering to improve efficiency and reduce the likelihood of errors or omissions.
• Create templates and checklists to standardize the information collection process across different campaigns.
• Ensure all requirements are gathered following standard lead time to allow ample time for execution.
• Review and verify that all campaign information is accurate, complete, and ready for execution.

About you

• 2 - 5 years of relevant experience in marketing operations, account coordination, project management, or digital campaign coordination.
• Strong organizational skills with the ability to manage multiple timelines and stakeholders simultaneously.
• Clear, direct communication style to manage expectations and enforce deadlines across departments.
• Highly detail-oriented; you naturally spot gaps in briefs and prefer structured workflows over ad-hoc requests.