Executive Events

• Make lists of potential customers and conduct surveys to identify customers actively seeking Hotel services.
• Contact customers via calls or arranged meetings to discover their needs and requirements
• Prepare and present sales proposal to potential customers, highlighting the best features and benefits of the hotel.
• Provide customers with a list of available services, product and their benefits within the budget of the customers.
• Assist customers in selecting the most appropriate service that best meet their specifications and needs
• Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement.
• Collaborate with other hotel departments to ensure a smooth and memorable stay for the customers.
• Monitor the customer service quality of the hotel to ensure customers are tended to promptly.
• Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties.
• Process and facilitate requests for customized services where appropriate.
• Coordinate and organize the details of an event such as catering, lodging, seating, and security.
• Resolve any misunderstandings prior to the departure of the customers.
• Maintain contact with customers to obtain feedback and to discuss opportunities for future business deals.
• Participate in setting annual budgets and implement strategies effective for achieving set targets.
• Conduct assessment of sales performance to make necessary adjustments to increase patronage

Pay: RM3,800.00 - RM5,000.00 per month

Benefits:

• Additional leave
• Free parking
• Health insurance
• Meal provided
• Opportunities for promotion

Work Location: In person