Executive Features Production Specialist

XCR – Business Program Specialist

Deloitte Greenhouse – Executive Features Production Specialist

San Jose, Costa Rica

The Organization: Deloitte Greenhouse

Thousands of executives have experienced the transformative power of the Deloitte Greenhouse to tackle their toughest business challenges. It takes specialized skills, proven best practices, and deft executive facilitation to deliver results that are anything but business as usual. Our dedicated teams engineer environments and experiences—physical and virtual—for leaders and their teams to achieve breakthrough.

We are looking for authentic, motivated, organized, and creative team members with a strong sense of self-awareness and emotional intelligence. You are excited to learn new things and are energized thinking about how to help businesses solve their toughest challenges, particularly in a team setting. Specific background, expectations, and experiences vary by role.

The Executive Features Team is responsible for producing high-quality editorial content that supports business priorities and engages key audiences. The team operates in a fast-paced, collaborative environment, working across functions to deliver compelling stories and insights. This role reports to the Managing Editor and supports the broader editorial production ecosystem.

Work You’ll Do

As a Production Specialist supporting the Executive Features Team, you will play a critical role in enabling a high-performing editorial function by managing the end-to-end production lifecycle of content. This role sits at the intersection of editorial operations, content production, and stakeholder coordination, ensuring that stories move efficiently from creation through publication and post-production.

You will partner closely with editors, authors, and cross-functional stakeholders to support editorial workflows, maintain data integrity, and ensure timely, high-quality delivery of content. From managing story records and preparing content for publishing to coordinating reviews and supporting social media strategy, you will help drive operational excellence across a fast-paced editorial environment.

This is an ideal opportunity for a highly organized, detail-oriented professional who thrives in a dynamic setting, enjoys solving complex coordination challenges, and can independently manage multiple workflows. If you are proactive, resourceful, and comfortable navigating a matrixed organization, this role offers the opportunity to make a meaningful impact on content delivery and editorial effectiveness.

In this role you will exercise skills in the following areas:

Editorial Operations & Administration

• Maintain and manage editorial records, ensuring accuracy and completeness
• Update and manage templates, forms, and documentation within team systems
• Respond to requests for metrics, reporting, and editorial information
• Support ongoing reporting and tracking of editorial activities

Content Production & Publishing

• Set up and manage story records, including entering and maintaining data
• Prepare content for editing and publishing, ensuring adherence to standards
• Support image sourcing and editing, including downloading and cropping artwork
• Coordinate and secure required risk, compliance, and editorial reviews
• Research and track down hard-to-find information across a complex organization

Post-Production & Distribution

• Update and maintain published content as needed
• Provide support for social media strategy and content distribution
• Assist with author communications, including follow-ups and acknowledgments

Workflow & Stakeholder Management

• Guide content through multi-step review processes across business lines
• Manage multiple concurrent workflows, ensuring deadlines are met
• Proactively follow up with stakeholders to prevent delays and bottlenecks

Strong candidates should possess :

• Highly organized and detail-oriented, with strong attention to accuracy
• Ability to manage multiple priorities and workflows simultaneously
• Strong problem-solving skills and resourcefulness in navigating complex organizations
• Self-starter who can work independently and proactively

Required qualifications:

• Bachelor’s degree
• 2+ years of experience
• Strong English and Spanish, oral and written communication skills; particularly via email
• Comfortable engaging with stakeholders at all levels of an organization
• Proficiency in Microsoft Office Suite (including Outlook)
• Experience with content management systems (e.g., WordPress)
• Familiarity with CRM tools (e.g., Salesforce)
• Social media and digital content experience
• Basic image editing capabilities
• Familiarity with AI tools and prompt usage
• Ability to travel as needed
• Must be legally authorized to work in Costa Rica without the need for employer sponsorship, now or at any time in the future.

Preferred Qualifications:

• Experience working in a professional services or similar environment
• Exposure to editorial, publishing, or content production workflows

Additional Information

• Full-time role supporting a team operating in EST/CST/PST time zones

As used in this posting, “Deloitte” means DSS Delivery Costa Rica S.R.L., a Costa Rican sociedad de responsabilidad limitada and subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.