Executive - Guest Relations

We are looking for a highly skilled and experienced Executive - Guest Relations to join our team at Aster DM Healthcare Limited in Kannur. The ideal candidate will have a strong background in healthcare and excellent guest relations skills.

Roles and Responsibility

• Manage front office operations, ensuring seamless day-to-day activities.
• Develop and implement effective guest relation strategies to enhance patient satisfaction.
• Coordinate with various departments to ensure efficient service delivery.
• Handle customer complaints and feedback professionally and courteously.
• Maintain accurate records of patient interactions and transactions.
• Collaborate with the management team to achieve business objectives.

Job Requirements

• Minimum 2 years of experience in guest relations or a related field.
• Strong knowledge of healthcare industry practices and regulations.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Proficient in MS Office and other relevant software applications.
• Strong problem-solving and analytical skills.