Executive - Hardware Servicing

Role & responsibilities :

Hardware Testing

• Perform functional testing of Access Control Controllers, Biometric Devices, Face Recognition Devices, RFID Readers, BLE Readers, Elevator Controllers, Power Supply Units, and other hardware products.
• Verify product functionality as per Test Procedures (SOPs).
• Verify LED indications, relay outputs, communication ports, sensors, fingerprint modules, cameras, displays, RFID functionality, and biometric performance.

Firmware & Software Validation

Troubleshooting

• Identify hardware
• Coordinate with the Production and Embedded team if any issues in devices are found for root cause analysis.
• Verify repaired units before final approval.

Documentation

• Maintain daily testing reports.
• Record serial numbers, MAC IDs, firmware versions, and test status.
• Prepare rejection reports and failure analysis records.

Cross-Functional Coordination

• Support the Service/RMA department in validating repaired products.
• Assist Technical Support in reproducing field issues whenever required.

Preferred candidate profile :

Educational Qualification

• Diploma / B.E. / B.Tech in Electronics, Electronics & Communication, Electrical, Instrumentation, or related field.

Experience

• 13 years of experience in Hardware Testing, Electronics Manufacturing, Quality Assurance, Embedded Systems, or Product Testing.
• Freshers with strong electronics fundamentals and practical testing knowledge may also be considered.

Technical Skills Additional

• Knowledge of digital and analog electronics.
• PCB-level troubleshooting.
• Understanding of embedded hardware Schemetics
• Familiarity with multi-meters, regulated power supplies, LAN testers, and serial communication tools.
• Knowledge of communication protocols:
• Basic understanding of firmware loading and validation.
• Working knowledge of Windows and Microsoft Office.

Competencies if possible to get:

• Strong analytical and troubleshooting skills.
• Attention to detail.
• Improvement-focused approach.
• Good communication skills.
• Team player
• Ability to work under Testing deadlines.