Securens Systems
Executive - Helpdesk
9 months ago
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Important information
Contract type:
Permanent
Location:
Navi Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
- Manage and resolve customer complaints professionally and promptly.
- Provide technical assistance and guidance to customers via phone, email, or chat.
- Troubleshoot and diagnose issues with products or services.
- Collaborate with internal teams to resolve complex customer issues.
- Develop and maintain knowledge of our products and services.
- Identify and escalate trends or systemic issues that impact customer satisfaction.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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