Securens Systems
Executive - Helpdesk Field Service SLM
9 months ago
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Important information
Contract type:
Permanent
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
- Provide timely and effective technical support to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues related to software applications.
- Collaborate with internal teams to identify and implement solutions for customer requests and concerns.
- Develop and maintain comprehensive knowledge of company products and services.
- Identify and escalate potential issues to senior management when necessary.
- Maintain accurate records of customer interactions and issue resolutions.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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