Executive, Higher Education Services

The Executive, Higher Education Services is responsible for supporting graduates throughout their higher education journey, from identifying suitable institutions and programmes to managing applications, admissions and enrolment. The role involves coordinating with universities and colleges, maintaining institutional relationships, supporting higher education engagement activities, and tracking graduate progression and placement outcomes. The Executive also provides timely guidance and administrative support to graduates while collaborating with internal teams to ensure smooth and effective higher education services.

Higher Education Placement & Student Support

• Assist graduates in identifying suitable higher education institutions, programmes and progression pathways.
• Support graduates throughout the application, admission and enrollment process.
• Provide information on entry requirements, scholarships, application procedures and higher education opportunities.
• Follow up on applications, admissions and enrollment to ensure timely progression.

University & College Coordination

• Liaise with universities, colleges and other higher education institutions on applications, admissions and student enquiries.
• Maintain updated records of institutional contacts, programmes, admission requirements and key information.
• Support the Higher Education Services Manager in maintaining relationships with existing and potential institutional partners.

Partnership & Engagement Activities

• Assist in coordinating university talks, education fairs, institutional visits and other partnership activities.
• Coordinate logistics, communications and follow-ups with internal teams and institutional representatives.
• Support joint promotional and student engagement initiatives with partner institutions.

Tracking & Reporting

• Maintain accurate records of graduate applications, offers, admissions and enrolments.
• Monitor graduate progression and follow up on pending or outstanding cases.
• Prepare regular updates and reports on placement activities and outcomes.

Internal Collaboration & Service Excellence

• Collaborate with academic, student affairs, career services, marketing and other relevant teams to support graduate progression.
• Ensure higher education opportunities and relevant updates are communicated to graduates and internal stakeholders.
• Provide timely and professional support to graduates, parents, institutions and internal stakeholders.
• Support other higher education initiatives and duties assigned by the Higher Education Services Manager.