Executive - Hospital Billing / Front Desk

Job Summary

We operate in the Healthcare sector, focused on hospital operations, patient services, and revenue cycle management across clinical and outpatient settings. This on-site role supports front-office operations, billing, and insurance coordination for a fast-paced hospital environment in India.

Role Responsibilities

• Manage patient front-desk activities: patient registration, appointment scheduling, and accurate capture of demographic and insurance details.
• Prepare and process OP/IP bills, collect payments at the cash counter, and issue receipts with correct ledger postings.
• Submit and follow up on insurance/TPA claims, resolve rejections, and coordinate claim adjudication to ensure timely settlement.
• Maintain billing records, perform daily cash reconciliation, and update revenue reports for the billing manager.
• Coordinate with clinical departments to verify services, codes, and authorizations required for accurate billing (ICD/CPT where applicable).
• Handle patient queries and billing disputes promptly, escalating complex issues to the billing supervisor for resolution.

Must-Have

• Working knowledge of Hospital Management Systems
• Experience with Medical Billing Software
• Patient Registration Systems
• Insurance Claim Processing
• ICD-10 coding familiarity
• MS Excel (reconciliations and basic reporting)

Preferred

• TPA Management experience
• Claims Reconciliation skills
• Exposure to hospital revenue-cycle processes (OP/IP billing)

Qualifications

• Prior experience in hospital front-desk or billing operations is preferred.
• Customer-facing experience with good numerical accuracy for cash handling and billing.
• Willingness to work on-site and adapt to shift timings as needed for hospital operations.

Location

Location: On-site across India.

If you are detail-oriented, comfortable with billing systems, and thrive in a patient-facing hospital environment, this role offers a strong platform to build a career in healthcare administration.

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