Executive Housekeeper

Executive Housekeeper

Location: Sonitpur, Assam
Company: Kanoka Village Resort Pvt. Ltd.
Experience: 5 - 10 Years
CTC: 4.5 - 7.2 LPA (Negotiable for the right candidate)

About the Company

Kanoka Village Resort is one of Assam's leading nature resorts, offering premium accommodation, destination weddings, restaurants and adventure experiences. We are building a professionally managed hospitality organisation committed to exceptional guest experiences and operational excellence.

Role & Responsibilities

We are looking for an experienced and passionate Executive Housekeeper to lead the housekeeping function and establish world-class cleanliness and presentation standards across the resort.

This role is responsible not only for guest rooms but also for ensuring that every guest-facing area consistently reflects the highest standards of cleanliness, hygiene and maintenance.

Housekeeping Operations

• Lead and manage the Housekeeping Department.
• Supervise room cleaning, public area cleaning and laundry operations.
• Ensure all guest rooms are cleaned, inspected and ready before check-in.
• Maintain the highest standards of hygiene and presentation throughout the resort.

Resort Cleanliness & Hygiene

Take complete ownership of the cleanliness and presentation of:

• Guest Rooms
• Reception & Lobby
• Restaurant & Buffet Areas
• Public Toilets
• Swimming Pool & Changing Rooms
• Banquet Halls
• Conference Facilities
• Public Walkways
• Guest Seating Areas
• Lawns and Guest-facing Outdoor Spaces
• Staff Uniform & Grooming Standards

Team Leadership

• Lead, train and motivate the housekeeping team.
• Develop daily cleaning schedules and inspection routines.
• Conduct regular quality inspections.
• Build a culture of discipline, ownership and attention to detail.
• Mentor the existing Housekeeping Supervisor and team.

Systems & Process

• Develop and implement housekeeping SOPs.
• Introduce daily, weekly and monthly housekeeping checklists.
• Ensure linen, laundry and housekeeping inventory are properly managed.
• Coordinate with Maintenance for timely closure of repair issues.
• Ensure compliance with hygiene, safety and housekeeping standards.

Guest Experience

• Ensure every guest experiences a clean, fresh and welcoming environment.
• Respond promptly to housekeeping-related guest requests and complaints.
• Monitor guest feedback and continuously improve housekeeping standards.

Preferred Candidate Profile

• Degree/Diploma in Hotel Management or Hospitality preferred.
• 5-10 years of experience in housekeeping operations.
• Minimum 2 years in a supervisory or managerial role.
• Experience in resorts, boutique hotels or premium hospitality establishments preferred.
• Strong knowledge of housekeeping operations, laundry management and hygiene standards.
• Excellent leadership, training and team management skills.
• High attention to detail with a passion for cleanliness and quality.
• Strong planning, coordination and problem-solving ability.
• Comfortable relocating to Sonitpur, Assam.

Key Skills

• Housekeeping Operations
• Hotel Housekeeping
• Resort Operations
• Hygiene Standards
• Team Leadership
• Quality Inspection
• Laundry Operations
• SOP Implementation
• Inventory Management
• Training & Development

Perks & Benefits

• Competitive salary based on experience.
• Performance-linked annual incentive.
• Professional growth in a rapidly expanding hospitality organisation.
• Opportunity to build and lead the housekeeping function of a premium nature resort.
• Accommodation may be provided for suitable outstation candidates.
• Supportive work environment with long-term career growth.