Executive Housekeeper

JOIN OUR TEAM!

We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Health, Dental, Vision & Life Insurance
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: Executive Housekeeper
Location: Cambria Hotel McAllen, TX

Essential Responsibilities:

• Leadership & Team Management: Lead, train, and mentor staff, including hiring, recruiting, motivating, coaching, performance evaluations, and administering progressive discipline.
• Budget & Cost Control: Assist the General Manager in developing the department’s annual budget and monitor performance against the plan. Establish and maintain cost control systems for staffing, inventory, and supplies.
• Policy & Service Compliance: Enforce OHM and brand policies and procedures, ensuring that guest needs are met or exceeded, providing world-class guest service.
• Staff Scheduling: Schedule staff based on labor standards and forecasted occupancy.
• Room Quality & Cleanliness: Maintain room quality according to hotel objectives. Monitor and maintain cleanliness in rooms, storage areas, laundry, restrooms, and public areas.
• Room Status Reporting: Compile and report the accurate status of guest rooms to the front office.
• Lost & Found Management: Enforce standard procedures for the acceptance, security, and return of guest lost and found items.
• Recognition & Engagement: Support team member recognition and engagement programs.
• Compliance & Culture: Report to work on time, in uniform, and comply with all company policies. Embrace the company’s O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
• Other Duties: Perform other duties and responsibilities as required or requested by management.

Skills & Abilities:

• Leadership & Management: Strong leadership, management, organizational, and communication skills with the ability to spot and resolve problems efficiently.
• Communication: Excellent verbal and written communication skills.
• Results-Oriented: Ability to deliver results and effectively multitask and prioritize.
• Technical Skills: Proficiency in Microsoft Word, Excel, and other computer skills.

Education & Experience:

• Experience: Two years as an assistant executive housekeeper and two years of housekeeping experience in a commercial environment in a supervisory capacity are preferred.
• Hotel Experience: Minimum of 1 year in a Housekeeping role; hotel experience preferred.
• Education: High School education or GED is required; an Associate or Bachelor’s degree is preferred.

Hours:

• Flexible Schedule: Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.

Physical Requirements:

• Heavy Work: Must be able to exert 50 to 100 pounds of force occasionally, 25 to 50 pounds frequently, and 10 to 20 pounds constantly to move objects. Requires significant walking or standing.

Physical Activity:

• Movement: Involves climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, pinching with fingers, typing, grasping, feeling, talking, hearing, and repetitive motions.

Visual Acuity Requirements:

• Accuracy & Neatness: Must have visual acuity to determine the accuracy, neatness, and thoroughness of assigned work or to make general observations of facilities or structures.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications