Boustead Weld Quay Sdn Bhd (Royale Chulan Penang Hotel)
Executive Housekeeper
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
George Town, Penang, Malaysia
Work mode:
Onsite
Published on:
7 September 2026
What they need
Key Responsibilities:
Management of Housekeeping Staff:
- Recruit, train, and supervise housekeeping personnel.
- Schedule staff shifts to ensure optimal coverage and efficiency.
- Conduct regular performance evaluations and provide feedback for improvement.
Quality Control:
- Implement and uphold cleaning standards for guest rooms and public areas.
- Perform routine inspections to ensure compliance with established cleanliness and safety protocols.
- Address guest complaints regarding housekeeping services promptly and effectively.
Inventory Management:
- Maintain inventory of cleaning supplies and equipment, ensuring adequate stock levels.
- Order supplies as needed while adhering to budgetary constraints.
- Conduct regular audits of supplies and equipment to prevent shortages and maintain quality.
Budgeting and Cost Control:
- Assist in preparing the housekeeping department budget and monitor expenses.
- Identify areas for cost savings while maintaining service quality.
Health and Safety Compliance:
- Ensure adherence to health and safety regulations, including proper handling of cleaning chemicals and waste disposal.
- Train staff on safe work practices and emergency procedures.
Collaboration:
- Work closely with other departments, such as maintenance and front desk, to ensure seamless service delivery.
- Participate in departmental meetings and contribute to overall hotel operations.
Skills and Qualifications:
- Proven experience in a housekeeping management role, ideally in a hospitality setting.
- Strong leadership and interpersonal skills to effectively manage a diverse team.
- Excellent organizational skills and attention to detail.
- Ability to handle multiple tasks and prioritize effectively.
- Familiarity with budgeting and inventory management systems.
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