Executive Housekeeper

Join Our Team at The Magellan Sutera Resort!

Position: Executive Housekeeper
Location: The Magellan Sutera Resort, Kota Kinabalu, Sabah
Department: Housekeeping
Employment Type: Full-Time

The Magellan Sutera Resort, a five-star luxury resort nestled in the heart of Kota Kinabalu, is seeking an experienced and dynamic Executive Housekeeper to lead our Housekeeping team. This is an exciting opportunity for a passionate leader who takes pride in delivering exceptional standards of cleanliness and guest satisfaction.

Responsibilities:

• Oversee the daily operations of the Housekeeping Department, including guestrooms, public areas, and back-of-house spaces.
• Lead and inspire a team of supervisors, room attendants, and housekeeping staff to consistently maintain the resort’s high standards.
• Manage departmental budgets, labor costs, and inventory control effectively.
• Ensure compliance with health and safety regulations and implement best practices in hygiene and cleanliness.
• Conduct regular inspections to ensure quality assurance and address any areas of improvement.
• Collaborate with other departments to enhance the overall guest experience.
• Provide training, coaching, and career development opportunities to the housekeeping team.
• Implement sustainability initiatives in line with the resort’s green practices.

Requirements:

• Minimum 5 years in a similar role in a luxury hotel/resort with more than 300 keys.
• Proven leadership and team management skills to supervise and motivate housekeeping staff effectively.
• Strong organizational and time management skills with experience in inventory control and supply management.
• Knowledge of effective cleaning techniques, equipment usage, and maintenance procedures.
• Understanding of health and safety regulations and standards in a hospitality environment.
• Attention to detail and a commitment to maintaining high standards of cleanliness and guest satisfaction.
• Relevant experience in housekeeping or a similar role, preferably at a supervisory or managerial level.
• Proficiency in communication and problem-solving to address guest concerns and manage team operations.
• A diploma or degree in hospitality management or a related field is an advantage.
• Flexibility to work shifts, weekends, and holidays based on operational needs.
• Open for Malaysian candidate only.