Executive Housekeeper

Location: Coconut Malorie Resort, Ocean City, MD
Job Type: Full-Time

What’s in it for me?

Wage Range $49,440-$52,000 annually
All employees receive membership to our travel club after their first few months, which includes:

• Deeply discounted stays at our resorts
• Discounted stays at partner hotels and resorts
• Discounts on airfare, car rentals, and other travel-related expenses

Full-time employees also receive:

• Medical, dental, and vision insurance
• Company-paid life insurance
• 401(k) with company match
• Ancillary benefits and additional voluntary coverage
• ESOP participation — as an Employee Stock Ownership Plan company, your success helps grow both your future and the company’s

Position Summary

The Executive Housekeeper oversees all housekeeping operations to ensure a consistently clean, safe, and welcoming environment. This role provides leadership, directs daily workflow, maintains standards, and ensures guest satisfaction through effective team management and quality control.

Essential Functions

• Oversee daily operations of the Housekeeping Department.
• Conduct regular inspections of guest rooms and public areas.
• Maintain housekeeping supply inventory and place orders as needed.
• Train, develop, and coach staff on cleaning procedures and service standards.
• Monitor labor costs, supply usage, and budget needs.
• Prepare staffing schedules and assign daily tasks.
• Coordinate with Maintenance and other departments to resolve issues quickly.
• Ensure compliance with safety procedures and operational standards.
• Lead regular team meetings to communicate expectations and updates.
• Use all computer systems as required by the location.

Other Functions

• Assist staff during high-demand periods.
• Perform additional duties to support smooth operations.
• Pre and post-storm preparations.
• Other duties as assigned.

Qualifications & Requirements

• Previous housekeeping leadership experience required.
• Strong organizational, leadership, and communication skills.
• Ability to work weekends, holidays, and varied schedules.

Education & Experience

• High school diploma required; higher education preferred.
• Minimum three years of supervisory or management experience preferred.

Knowledge & Skills

• Budgeting and supply management.
• Staff training and development.
• Problem-solving and decision-making abilities.
• Proficiency with computer systems and Microsoft Office.

Physical Requirements

• Frequent standing, walking, bending, and reaching.
• Ability to lift up to 50 lbs.
• Ability to push/pull housekeeping carts and equipment.

Work Environment

• Indoor and outdoor work in varying conditions.