Executive Housekeeping Manager

Education: Minimum Diploma (D3) or Bachelor's Degree (S1) in Hospitality Management, Hotel Administration, or a related field.

Experience:

• Minimum 5–8+ years of progressive housekeeping leadership experience, with at least the last 2–3 years as a SPV, Assistant Manager, or Manager to Housekeeping Department, in a 4-star or 5-star luxury resort, boutique hotel, or multi-property environment.
• Proven experience managing large housekeeping teams (100–200+ headcount) and handling private pool villa maintenance.

Core Competencies:

• Deep knowledge of luxury housekeeping standards, laundry management, fabric care, and eco-friendly chemical applications.
• Deep experience in SOP architecture, quality control, and guest complaint resolution.
• Strong leadership presence, willing to step forward, lead from the front, and drive team discipline.

Personality & Character Attributes:

• Meticulous Eye for Detail ("Perfectionist Mindset"): Obsessed with cleanliness, room presentation, and subtle details that elevate guest satisfaction.
• Relentless Standard Enforcer: Uncompromising when it comes to hygiene standards; driven by a "zero-complaint" objective across all properties.
• Hands-on & Visible Leader: Prefers being on the floor conducting inspections alongside staff rather than staying behind a desk; leads by example.
• High Stamina & Organization: Capable of balancing physical property inspections across three distinct sites while effectively organizing shift schedules for ~200 personnel.

Language Skills: Professional fluency in English.