Executive - HR Operations

Job Description – HR & Operations

Position: HR & Operations
Organization: Vidhu Academy
Location: Chennai, Tamil Nadu
Employment Type: Full-Time
Department: Administration / Admissions / Outreach / Human Resources
Reports To: CEO – Vidhu Academy

Key Responsibilities

1. Human Resources & Staff Coordination

• Handle day-to-day HR and administrative activities.
• Coordinate staff attendance, leave, work schedules, and employee records.
• Support recruitment, screening, interviewing, and onboarding of teaching and non-teaching staff.
• Maintain employee documents, HR records, and personnel files.
• Coordinate staff meetings, reviews, and internal communications.
• Monitor staff performance, discipline, and compliance with academy policies.
• Coordinate payroll-related information such as attendance, leave, and working days.
• Maintain confidentiality of employee and organizational information.

2. Admission Counselling

• Handle enquiries received through calls, WhatsApp, website, walk-ins, and other channels.
• Understand students' academic requirements and recommend suitable courses.
• Explain course structure, duration, fees, schedules, curriculum, and admission procedures to students and parents.
• Conduct counselling sessions for prospective students and parents.
• Follow up with leads regularly and maintain proper lead status.
• Convert qualified enquiries into admissions through effective counselling and relationship management.
• Coordinate admission documentation and fee-payment processes.
• Maintain accurate admission and enquiry records.
• Track admissions, pending follow-ups, and conversion status.

3. Outreach & Lead Generation

• Develop and execute student outreach activities to generate new enquiries.
• Coordinate school/college visits, seminars, career guidance sessions, and promotional activities.
• Identify potential schools, colleges, institutions, and other outreach opportunities.
• Build and maintain professional relationships with schools, educational institutions, and relevant contacts.
• Coordinate offline and online promotional campaigns.
• Support digital lead-generation activities through WhatsApp, social media, websites, and other platforms.
• Follow up on leads generated through campaigns and outreach activities.
• Maintain an outreach database and track the performance of different lead sources.
• Suggest new strategies for improving enquiry generation and student engagement.

4. Administration & Reporting

• Maintain daily records of enquiries, calls, counselling sessions, admissions, and follow-ups.
• Coordinate with faculty and management to ensure smooth academic operations.
• Maintain confidentiality and accuracy of academy records.
• Perform other administrative responsibilities assigned by management.

Required Skills

• Excellent verbal and written communication skills.
• Ability to communicate effectively with students, parents, faculty, and staff.
• Good follow-up and lead-conversion skills.
• Basic knowledge of HR processes and employee management.
• Good organizational and time-management skills.
• Proficiency in MS Excel, Word, Google Sheets, WhatsApp, and email.
• Ability to maintain reports and databases accurately.
• Ability to handle multiple responsibilities simultaneously.
• Professional attitude and confidentiality.
• Willingness to participate in outreach activities and field visits.

Qualification & Experience

Education: Any Bachelor's degree.
Experience: Freshers – 1 year in HR, admissions, counselling, education, sales, business development, outreach, or a related field is preferred.

Freshers with strong communication and interpersonal skills may also be considered.

Note: KPI need to be met

Pay: ₹15,000.00 - ₹23,000.00 per month

Work Location: In person