Executive, HR Shared Services

The incumbent is responsible for managing daily operations, reviewing workflows, and identifying opportunities for process automation.

Key Responsibilities:

1.    Employee Lifecycle & Contract Administration

• Onboarding Support: Handles the creation of new hire profiles in Timesoft, system updates and supervise the preparation of welcome kits.
• Contract Management: Administers renewals for Locum and temporary staff.
• Probation & Resignation: Manages the probation confirmation process and processes employee resignations.
• Personnel Filing: Supervises the creation and ongoing filing of employee P-files.

2.    Foreign Staff & Compliance

• Work Pass Management: Provides end-to-end management for work permit applications and renewals.

3.    Staff Welfare and Leave

• Leave: Administers and initialise annual leave entitlement for staff as well as part-time staff leave entitlement in Timesoft. Process Work Injury Compensation (WICA) claims.

4.    Operational Support

• Documentation: Issues Letters of Guarantee (LOG) or Certificates of Employment (COE) upon request.
• Payment Processing: Handles and also provides guidance to the administration support staff in the submission of invoices to the Finance department via the Tenderboard system

5.    Projects

• Uniform Project: Lead the uniform review project

6.    Any other duties assigned.

Job Requirements:

• Bachelor's degree, preferably in Human Resource, Business Administration, or a related field
• Minimum of 4 years' relevant experience in HR Shared Services or related areas
• Experience in a healthcare setting is an advantage
• Strong interpersonal and communication skills with the ability to engage stakeholders at all levels
• Team player and self-starter with a proactive and collaborative mindset