Executive, Information Technology

Administer Microsoft Active Directory:

• Manage user accounts, permissions, and group policies.
• Ensure the security and integrity of Active Directory infrastructure.
• Monitor and troubleshoot Active Directory-related issues.

Server, Network, and Internet Service Maintenance:

• Perform regular maintenance tasks to ensure the optimal - performance of servers.
• Monitor network infrastructure and address any issues proactively.
• Troubleshoot and resolve server and network-related problems.
• Collaborate with network service providers to ensure smooth internet connectivity.

Vendor Liaison and Administration:

• Coordinate and communicate with vendors for cloud storage, firewall, server administration, and Microsoft licensing.
• Resolve technical issues by working closely with vendors.
• Keep track of vendor contracts, warranties, and maintenance agreements.

Invoice Management:

• Prepare payment request documents for IT-related invoices.
• Submit payment requests to the Finance department.
• Maintain accurate records of payments and ensure timely processing.

User PC and Laptop Setup:

• Configure new PCs and laptops for staff members.
• Install and configure Microsoft software and email clients.
• Provide user training and support for basic software functionality.

IT Asset Management:

• Maintain an up-to-date inventory of all company IT assets.
• Track hardware and software licenses, warranties, and maintenance contracts.
• Conduct periodic audits to ensure compliance with company policies.

User Support and Troubleshooting:

• Assist users in resolving IT-related issues.
• Provide technical support for hardware, software, and network problems.
• Troubleshoot and diagnose problems, escalating to appropriate resources if necessary.

Requirements

• Minimum Diploma or Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 3 years of related experience in IT administration and support roles.
• Strong knowledge of Microsoft Active Directory, server administration, and network maintenance.
• Familiarity with firewall management, cloud storage, and Microsoft licensing.
• Proficiency in installing and configuring Microsoft software.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal abilities.
• Ability to work independently and collaboratively in a team environment.
• Attention to detail and strong organizational skills.
• Flexibility to handle multiple tasks and prioritize effectively.