Executive, Institutional Operations

About the Role

We are looking for a proactive and detail-oriented individual to join our B2B Equities Team, supporting corporate and institutional clients across settlement, middle-office operations and client servicing.

The role also provides opportunities to participate in process improvement, automation and digitalisation initiatives to improve operational efficiency.

Key Responsibilities

• Handle daily operational activities including withdrawals, currency conversions, incoming fund verification, corporate actions and settlement-related matters.
• Support corporate and institutional clients and coordinate with internal stakeholders on operational and settlement matters.
• Assist with corporate account onboarding, account maintenance and client documentation.
• Support periodic AML/KYC reviews and W-8 exercises, including client communication, documentation tracking and follow-up on outstanding requirements.
• Monitor operational activities, investigate discrepancies and ensure accurate and timely processing.
• Prepare business reports, invoices, commission/rebate calculations and operational data.
• Support trading-platform administration, user access and market-data services.
• Identify opportunities for process improvement and workflow optimisation, and participate in AI and RPA automation initiatives where applicable.
• Support other operational duties and projects as assigned.

What We Are Looking For

• Diploma or Degree in Business, Finance, Banking, Accountancy or a related discipline.
• Experience in brokerage, banking, securities operations or financial services is an advantage; fresh graduates are welcome to apply.
• Strong attention to detail, analytical and problem-solving skills, with the ability to work comfortably with numbers and data.
• Good communication and interpersonal skills, with proficiency in Microsoft Office.
• Proactive and willing to learn, with an interest in process improvement and digitalisation; prior exposure to AI, RPA, workflow automation or related tools would be an added advantage.

Why Join Us?

You will gain broad exposure to securities operations, corporate and institutional client servicing, account onboarding, AML/KYC, trading platforms and business reporting.

You will also have opportunities to contribute ideas and participate in process improvement, AI, RPA and automation initiatives as the team continues to improve and digitalise its operational processes.

This role is suitable for both fresh graduates and experienced candidates who are interested in building a career in financial markets and B2B operations.