Executive, Internal Control (HK Support, ePension) | Contract

At ePension, we’re driving the future of retirement savings by transitioning the administration process into streamlined, digital platform. We’re looking for passionate, detail-oriented individuals to join our team and help us transform how Hong Kong’s workforce manages their retirement savings. This is a unique opportunity to be part of a fast-evolving industry and learn from the ground up in a dynamic, supportive environment. Ready to take the first step in your career with us?

Join us on a contract with the potential for renewal or permanent placement based on your performance!

Responsibilities:

• Assist in investigating and following up on complaints and enquiries relating to the online pension platform.
• Assist in identifying operational errors or omissions, and proposing rectifications, including those arising from investigations into individuals or entities as part of regulatory or compliance inquiries.
• Assist in identifying system bugs, and proposing system fixes and rectifications.
• Assist in routine liaison with scheme trustees, MPFA, or other relevant external parties, including the preparation and delivery of reports and materials, and assist with follow-up actions based on feedback or materials received from MPFA.
• Prepare and submit SLA reports to the supervisor and/or regulatory authorities as required.
• Handle other internal control duties and ad-hoc projects or tasks as assigned, ensuring compliance with regulatory standards and maintaining clear communication with relevant parties.

Requirements:

• Bachelor Degree in any discipline with 2nd Upper Class Honours and above.
• Up to 2 years of working experience in Risk and Compliance.
• Fresh graduates are encouraged to apply.
• Able perform well in a high-pressure environment against tight timelines.
• Excellent command of spoken and written English, Mandarin and Cantonese to effectively communicate with Mandarin and Cantonese-speaking internal or external parties.
• Independent, analytical, meticulous and self-motivated.
• Willingness to work on Malaysia public holidays, following the Hong Kong public holiday schedule.
• Working Days: Monday to Friday (full day). Saturday is a half day, subject to business needs.
• 100% work in office.
• This is a 6-months contract position, with the possibility of renewal or conversion to a permanent role based on performance.