MALABAR GOLD & DIAMONDS
Executive - IT
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Kozhikode, Kerala, India
Work mode:
Onsite
Published on:
9 September 2026
What they need
User Support & Helpdesk
Provide first-level technical support for desktops, laptops, printers, and peripherals. Troubleshoot basic issues related to OS, applications, and user access.
Infrastructure management both Cloud and Onprem
Administer and maintain Windows/Linux/Mac servers and client Machines Manage user accounts, permissions, and access controls through Active Directory, Azure Entra, and related IAM tools. Deploy, configure, and manage cloud resources (Azure/AWS)
System Maintenance & Operations
Perform scheduled maintenance, updates, and patch management. Manage backup, restore, and disaster recovery operations. Handle configuration, installation, and troubleshooting of hardware, OS, and enterprise applications.
Security & Compliance
Monitor logs, alerts, and security events; coordinate with security teams on threat response.
IT Service Management (ITSM)
Respond to and resolve L1/L2 support tickets according to SLA timelines.
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