Executive IT Operation Engineer

The Position:
This role requires a detail-oriented and responsible professional to manage desktop support coordination, documentation, and tracking tasks. The Intermediate Engineer will act as a communication bridge between various roles, handling English-language correspondence and utilizing enterprise collaboration tools to ensure smooth daily operations and project tracking.

The Responsibilities of the Role:

• Patiently execute and manage detailed tracking, recording, and documentation workflows.
• Communicate and coordinate effectively with various stakeholders, aligning different roles and technical teams.
• Handle English-language communications, including writing emails, preparing documents, and participating in cross-regional meetings.
• Leverage enterprise office suites and collaboration platforms (Word, Excel, Outlook, SharePoint, Confluence, Teams) to maintain operational efficiency.
• Provide project assistance and potentially support basic software testing initiatives.

The Requirement for the Role:
Must Have:

• Bachelor’s degree in any field.
• Solid, careful, and highly responsible work ethic, with the patience to handle tedious tracking and recording tasks.
• Strong communication skills and adeptness at coordinating with people in different roles.
• Solid English proficiency (listening, speaking, reading, and writing) with the ability to handle English emails, meetings, and technical documents smoothly.
• Proficiency in MS Office and enterprise collaboration software (including Word, Excel, Outlook, SharePoint, Confluence, Teams, etc.).
• Fluent in Chinese & English (Listening, Speaking, Reading & Writing) for daily communication and documentation.

Nice to have:

• Previous experience working as a project assistant or in software testing is highly preferred.

The Package:

• Attractive Salary (RM 5,000 to RM 6,000).
• Performance related bonus for confirmed staff.
• Annual Leave 15 days.
• Medical Leave 14 days.
• Medical and hospitalization coverage.