EXECUTIVE / JUNIOR EXECUTIVE - INFORMATION TECHNOLOGY

Responsibilities:

IT Infrastructure

• Administer various IT systems and services, including file servers, email systems, user account management, server patching, and access control.
• Perform routine IT operational tasks such as system backups, network troubleshooting, server room equipment monitoring, and maintenance of PCs, laptops, printers, and peripherals.
• Manage and coordinate incident resolution activities, working closely with internal IT team members and external vendors to ensure timely issue resolution.
• Log, track, and respond to IT service requests through the Helpdesk system, ensuring a high level of user satisfaction.
• Assist in implementing infrastructure enhancement initiatives and operational improvements in accordance with company IT standards and best practices.
• Support the rollout and implementation of IT projects and technology initiatives.

IT Operations Support

• Prepare and maintain IT-related reports, including but not limited to sustainability reports and capital commitment reports.
• Support IT budget monitoring, including tracking expenditures, renewals, and payment-related activities.
• Manage vendor registration and support vendor administration, ensuring compliance with company policies and proper documentation.
• Assist in IT procurement activities, including preparation of documentation for renewals and payment processing.
• Maintain accurate IT records and documentation, ensuring proper filing, organisation, and audit readiness.
• Assist in the preparation and coordination of audit-related documentation, ensuring completeness and timely submission.
• Perform any other administrative or ad-hoc duties as assigned by the supervisor or IT management.

Skill Required

1.      Possess a Diploma/Bachelor’s degree or Professional Degree in Computer Science / Information Technology, Engineering or equivalent and able to commence work immediately or on short notice;

2.      Demonstrates a strong sense of urgency and accountability in ensuring tasks are completed accurately and within stipulated deadlines;

3.      Good in documentation preparation will an added advantage;

4.      Resourceful and able to work independently and as a team player;

5.      A self-starter with proven initiatives to learn new technologies;

6.      Mature thinking with good work attitude;

7.      Good communication, verbal and written skills in English;

8.      Applicants must be Malaysian Citizens & willing to work in KL; and

9.      Fresh graduates are encouraged to apply.