Trinity College Dublin

Closing Date :
21-Aug-2026 12:00
Contact Email :
<a href="mailto:recruit@tcd.ie" rel="nofollow noopener" target="_blank">recruit@tcd.ie</a>
Trinity is Ireland’s leading university and is ranked 75th in the world (QS World University Rankings 2026). Founded in 1592, the University is steeped in history with a reputation for excellence in education, research, and innovation, which has been inspiring generations of thinkers for over 400 years. Thrive: Trinity College Dublin's Strategic Plan 2025 - 2030
Post ID: 039368
Post Summary:- Working within the small Accommodation Office team, as the front-line receptionist with the objective of providing quality customer services to the Halls current 1,000 residents during the academic year. Acting as the first point of contact for enquires from residents and the public to the office. During the summer commercial operation, the post holder will assist in the management and delivery of customer and hospitality services to language school participants and commercial guests.
The successful candidate will have a strong emphasis on delivering a quality customer service, while undertaking the day-to-day function of the reception operation, its management and delivery of services to students and summer guests. The post holder will be expected to use discretion when dealing with sensitive student or guest information, will be able to use their own judgement and initiative and act as the first responder when dealing with contingencies. The post holder will liaise closely with other staff at Trinity Hall, with the Accommodation Office Staff in College and the Warden and their Team. Reporting to the Accommodation Manager or their deputy the Operations Manager – Trinity Hall.
The responsibilities of the post and hours of attendance may vary between the academic year and vacation periods. Attendance may be required outside normal office hours and it will be necessary to be available to assist in the event of contingencies or problems outside rostered hours.
Post status: Permanent Contract
Hours of Post: 35 hours per week
Salary: This appointment will be made on the Executive Officer Merged Salary Scale (€34,363 - €52,754 per annum) at a point in line with current Government pay policy. monthly/weekly payscales. (tcd.ie)
How to apply:
To assist the selection process, applicants should submit a Curriculum Vitae and a Cover Letter (maximum one A4 page) that specifically addresses the following points:
Clearly outline relevant experience and how this experience has contributed to their knowledge.
Demonstrate, through past examples, their ability to work on their own initiative and to resolve problems.
Applicants who do not address these requirements in their cover letter will not be considered at the shortlisting stage.
Any applications which are still in progress at the closing time on the specified closing date will be cancelled automatically by the system.
Please see the Job Description below for this position.
Informal enquiries about this post should be made to Hiring Manager Name, Title , E: Anne-Marie Looney
Application queries about this post, please email the Recruitment Partner at <a href="mailto:Bowdenai@tcd.ie" rel="nofollow noopener" target="_blank">Bowdenai@tcd.ie</a> and include the Competition ID number in the subject heading.
Our Values - putting our words into action
Values matter. They are key to the success of our Strategic Plan. We centre our behavioural values around the importance of belonging. We recognise that the university will thrive by each of us respecting and caring for one another. We know we can achieve much more through working together. We know too that we must take responsibility for our actions and be accountable. We must, and will never stop, imagining. And through being nature positive we connect not just with the environment but with our ambitions for a sustainable future.
At Trinity, we are committed to equality, diversity, and inclusion. We welcome applications from all individuals, including those with disabilities, those who have followed non-traditional career paths, and those who have taken time out for reasons such as family or caring responsibilities. We also welcome international applicants, including those who have been displaced due to conflict or war.
Trinity College Dublin is Ireland’s premier university. We are an EU Sustainable Gender Equality Champion and hold an Athena Swan Silver Award, recognising our ongoing work to advance gender equality both within Trinity and across the higher education sector. Trinity is committed to supporting work–life balance and creating a family-friendly working environment.

Executive officer Reception Trinity Hall

Executive officer Reception Trinity Hall

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