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【安達產險】Executive, OP Dept., Customer Service

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Onsite

【安達產險】Executive, OP Dept., Customer Service

Chubb Insurance

【安達產險】Executive, OP Dept., Customer Service

Skills

CRM

20 days ago

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Important information


Contract type:

Permanent

Location:

Taipei, Taiwan

Work mode:

Onsite

Published on:

6 October 2026

What they need


  • 0800保戶熱線服務暨解答保戶詢問保險相關問題

  • 網路及語音留言處理

  • 客戶情緒抱怨處理

  • 電訪新契約保戶及異常件客戶

  • 執行主管交辦事項

  • 提升諮詢客戶滿意度之改善方案或提案執行

  • 具相關保險業0800電話客服2年以上經驗,具申訴處理經驗尤佳

  • 具良好的溝通及協調能力、抗壓性高

  • 熟操作相關客服CRM 系統與MS office辦公軟體(Outlook, Excel, Word)

  • 具保險證照尤佳

  • 無須輪班

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