Executive Operations Assistant

The Opportunity

We are looking for someone who can help our CEO stay ahead of a fast-moving BPO operation.

This is not a purely administrative role. You will work closely with the CEO, coordinate with department leaders, and help turn meetings, reports, and management decisions into clear, monitored action. You will bring together important business updates, identify what needs attention, and make sure priorities do not get lost in day-to-day operations.

The role is ideal for someone who enjoys bringing structure to a busy environment, works confidently with data and people, and knows how to follow through without needing constant direction.

What You’ll Do

• Manage the CEO’s schedule, meetings, priorities, and key communications
• Coordinate management, client, and cross-functional meetings
• Prepare executive summaries, presentations, reports, meeting notes, and correspondence
• Consolidate operational updates from Operations, QA, Training, Recruitment, HR, and other teams
• Translate detailed reports into clear highlights, risks, and items requiring management attention
• Maintain trackers for commitments, deadlines, decisions, and CEO directives
• Follow up with department heads and managers to ensure agreed actions are completed
• Monitor key business indicators, including staffing, attendance, productivity, service levels, performance, and quality
• Help the CEO stay informed, prepared, and focused on the company’s highest priorities

What We’re Looking For

• At least two years of relevant experience in executive support, BPO operations, project coordination, business administration, or a similar role
• Strong command of Excel or Google Sheets, reporting, presentations, and data organization
• Excellent written and verbal communication skills
• Sound judgment and the confidence to coordinate with managers and department heads
• Strong attention to detail, organization, and follow-through
• Ability to recognize urgent matters and communicate them clearly
• Professional discretion when handling confidential or sensitive information
• A proactive working style and the ability to move tasks forward with minimal supervision
• A bachelor’s degree in a relevant field is preferred

You’ll Be a Strong Fit If You

• Naturally keep track of details, deadlines, and unfinished action items
• Can turn scattered information into a clear and useful report
• Ask the right questions when information is incomplete or inconsistent
• Are comfortable working directly with senior leadership
• Stay composed and organized when priorities change
• Take ownership of outcomes, not just assigned tasks

Why This Role Matters

You will have direct visibility into how the business operates and how management decisions are made. Your work will help improve coordination, accountability, and execution across the company.

If you are highly organized, comfortable with operational data, and ready to become a trusted support partner to the CEO, we would like to hear from you.