Executive Operations Associate

About Baly Baly is Iraq’s leading super app, backed by Rocket Internet. We’re on a mission to reshape digital services in the region across mobility, delivery, payments, and beyond.

We’re looking for a CEO Office Associate to work closely with the CEO and support the execution of strategic priorities across the company.

About The Role As a CEO Office Associate, you will support the CEO in managing priorities, coordinating across departments, tracking key initiatives, and ensuring important decisions and action items are followed through.

Key Responsibilities CEO & Executive Support

• Support the CEO with daily priorities and strategic initiatives.
• Manage meetings, agendas, priorities, and follow-ups.
• Prepare presentations, reports, and briefing materials.
• Track key decisions and ensure action items are completed.
• Provide clear updates on key priorities, risks, and developments.
• Handle sensitive and confidential information with discretion.

Cross-Functional Coordination

• Coordinate between the CEO and different departments.
• Follow up with teams on priorities, deliverables, and deadlines.
• Ensure alignment across Operations, Product, Marketing, Finance, and other functions.
• Identify communication gaps, dependencies, and delays.
• Ensure clear ownership and accountability.

Strategic Projects & Execution

• Support company-wide strategic initiatives and special projects.
• Track project progress, milestones, and KPIs.
• Identify risks, bottlenecks, and potential delays.
• Coordinate with relevant teams to resolve issues.
• Ensure strategic decisions are translated into clear actions and measurable outcomes.

Business & Operational Support

• Monitor key business and operational priorities.
• Prepare regular performance updates and reports.
• Analyze information and highlight key trends, risks, and opportunities.
• Support process improvement and operational efficiency initiatives.
• Identify recurring problems and coordinate solutions.

Stakeholder Management

• Coordinate with senior internal and external stakeholders.
• Prepare meeting agendas and required materials.
• Document key decisions and action points.
• Follow up with stakeholders to ensure timely execution.
• Maintain strong professional relationships across teams.

Requirements

• Bachelor’s degree in Business Administration, Management, Economics, Engineering, or a related field.
• 2–5+ years of relevant experience in operations, consulting, project management, business management, strategy, or executive support.
• Excellent organizational and time-management skills.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple competing tasks.
• High level of ownership, accountability, and attention to detail.
• Ability to work independently with minimal supervision.
• Strong proficiency in Microsoft Office and Google Workspace.
• Fluent English is required.

Preferred Qualifications

• Previous experience working closely with CEOs, Founders, or C-level executives.
• Experience in a startup, consulting, technology, or high-growth environment.
• Experience managing cross-functional projects.
• Strong understanding of business operations and KPIs.
• Strong stakeholder management and influencing skills.
• Experience preparing executive-level reports and presentations.

Key Attributes

• Highly proactive
• Structured and organized
• Resourceful and solution-oriented
• Business-minded
• Strong communicator
• Execution-focused
• High ownership
• Discreet and trustworthy
• Comfortable with ambiguity

What Success Looks Like

• The CEO has clear visibility on key priorities and risks.
• Important decisions and action items are followed through.
• Cross-functional initiatives move forward without unnecessary delays.
• Teams remain aligned and accountable.
• Problems are identified and escalated early.
• The CEO can rely on you to anticipate needs, solve problems, and drive execution.

Location Baghdad, Iraq Why Join Baly?

• Work directly with senior leadership and gain high-level business exposure.
• Work across multiple functions and strategic initiatives.
• Develop expertise in strategy, operations, and execution.
• Have a direct impact on company-wide priorities.
• Join a fast-growing technology company shaping the future of digital services in Iraq.