Executive - Operations

Executive Operations

Role Summary

Manage an assigned department within a Fulfillment Center / Sort Center , ensuring smooth shift operations, productivity, quality, SLA adherence, and manpower utilization.

Key Responsibilities

• Own day-to-day operations of the assigned department/shift .
• Plan and deploy manpower based on volume and operational requirements.
• Monitor productivity, SLA, CPT, throughput, quality, and process adherence .
• Ensure compliance with SOPs, safety, quality, and audit standards .
• Track operational performance through MIS, dashboards, and daily reports .
• Identify operational gaps, conduct RCA , and drive corrective actions.
• Coordinate with upstream/downstream teams for smooth shipment flow.
• Handle operational escalations and ensure timely resolution.
• Support team training, engagement, and performance management .
• Drive process improvements and maintain a safe, disciplined, and productive workplace.

Key KPIs

Productivity | SLA/CPT | Throughput | Quality | Manpower Utilization | Process Adherence | Safety | Audit Compliance | RCA Closure

Experience

13 years of experience in Fulfillment Center, Sort Center, Warehouse, Logistics, E-commerce, or similar high-volume operations.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.