Executive, Operations Management (Outpatient Clinics)

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us.

Responsibilities

• Carry out fortnightly analysis of the above departments revenue performance and activity targets and to achieve their departmental goals.
• Prepare and develop the department's annual business plans, budgets and projection of performance targets.
• Ensure that departments are provided with the necessary support and resources to successfully deliver clinical services, monitoring and meet their KPIs.
• Develop, implement, review and report on key performance indicators and to submit a Monthly Departmental Operations & Management Report to senior management.
• Ensure that all departmental regulatory, safety and quality processes and ethics requirements, operating procedures etc are kept up to date.
• Ensure that departmental SOPs are created and maintained in order to ensure consistent and compliant working practices
• Coordinate upgrading and expansion of current services including renovations and equipment acquisition etc
• Maintain an up-to-date knowledge of industry trends and establish beneficial business networks for the advantage of the Company.
• Any other duties as determined

Requirements

• Min Diploma in Business, or at least 2 years relevant experience in healthcare setting or clinic operations
• Problem-solving and decision-making skills, with a focus on quality improvement and patient-centered care
• Excellent interpersonal skills, with the ability to effectively communicate and collaborate with diverse stakeholders
• Good team player with drive, initiative and ability to work independently
• Able and willing to multi-task and work in fast-paced environment
• Competent in MS Office

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified.