Executive, Patient Services (Office Hours)

• 21 Days Annual Leave
• AWS
• Performance Bonus

Job Description

Patient Care Management

• Greet and receive patients or visitors who present at reception counter
• Perform patient registration for both inpatient and outpatient by obtaining patient’s addresses, contact details, insurance, information and medical histories
• Update and verifying patient information at each visit and maintain confidentiality
• Answer phone call and enquires courteously and promptly
• Assist and direct patient and visitor to examination rooms
• Scheduling patient appointments and making reminder calls and SMS
• Informing patients on delays and waiting time
• Provide financial counselling to patient and patient’s family
• Collect payment for services rendered
• Closure of daily accounts and cash deposit
• Maintain cleanliness and tidiness of counter and patient’s waiting areas
• To adhere to strict infection control measures and exercise standard precaution and good hand hygiene
• To advise both inpatients and outpatients on the necessary procedure preparation
• To assist in maintaining the general cleanliness and upkeep of the assigned work area within the imaging facility
• To assist in transferring patients to and from the imaging facility

Administrative Management

• Replenish patient’s brochures and office stationaries
• Perform clerical duties, filing work, data for statistics reporting
• Call for maintenance and repair work
• Assume additional duties as and when directed by operation manager or supervisors.
• Timely reporting of any errors to supervisor

Requirements:

• Minimum 1 year experience in Front Desk/Clinic/Hospitality settings.

• Good communication and interpersonal skills

• Strong team player and thrives on working in a team

• Well versed in Microsoft Office applications

Working Hours:

Mon to Friday 8.30am-5.30pm

Saturday 8.30am-5.30pm/9am-1pm (As scheduled)
PH CLOSE

Please apply directly on Jobstreet, any application that are sent outside of Jobstreet/Clinic Email will be rejected. We regret to inform that only shortlisted candidates will be notified.