Executive, Payroll

At Income Insurance, our HR Payroll team is trusted, dedicated, and skilled, delivering accurate, timely payroll services and providing quality support to employees on payroll-related matters.

As a Payroll Executive, you will play a key role in ensuring seamless payroll operations and supporting HR compliance and benefits administration.

Reporting to the HR Manager, you will work closely with the HR Services, HR Compliance, and Rewards teams to deliver efficient HR operations, maintain regulatory compliance, and enhance employee experience through effective service delivery and continuous process improvements.

Job Responsibilities

 Main Job Scope: Payroll - 60%:

• Ensure the timely and accurate preparation, processing, and validation of monthly payroll.
• Administer payroll-related transactions, including overtime, allowances, CPF contributions, tax deductions, and statutory submissions.
• Process and submit statutory reimbursements, claims, and government-related payroll filings within stipulated timelines.
• Maintain payroll records and documentation in compliance with company policies and regulatory requirements.
• Reconcile payroll data and investigate discrepancies to ensure payroll accuracy and integrity.
• Serve as the primary point of contact for employee enquiries related to payroll, compensation, deductions, and statutory contributions.
• Collaborate with internal stakeholders to ensure smooth payroll operations and continuous process improvements.

 Secondary Job Scope: HR Compliance and Benefit Administration - 40%

HR Compliance

• Coordinate statutory reporting, internal reviews, and external audits by providing accurate documentation and information to relevant authorities and stakeholders.
• Support the review and enhancement of HR policies and guidelines to ensure compliance with employment legislation, regulatory requirements, and best practices.
• Administer annual compliance exercises, including employee declarations, credit screenings, conflict-of-interest declarations, and other governance-related reviews.
• Monitor compliance-related activities and maintain appropriate records, ensuring adherence to internal policies and regulatory requirements.
• Support the implementation of HR governance initiatives and recommend process improvements to strengthen compliance controls.

Benefits Administration

• Administer and manage employee benefits programs, including medical, life insurance and long service awards.
• Ensure accurate and timely processing of benefit enrollments, amendments, renewals, and terminations.
• Act as the primary point of contact for employee enquiries relating to benefits, policies, coverage, and eligibility.
• Partner with benefit providers, brokers, and internal stakeholders to resolve issues and enhance service delivery.
• Support annual benefits renewals, employee communication campaigns, and benefits education initiatives.
• Maintain accurate benefits records and ensure compliance with benefit plan requirements and company policies.

Process Improvement & Projects

• Develop, review, and implement standard operating procedures (SOPs) to improve operational efficiency, controls, and employee experience.
• Support HR projects related to benefits transformation, process optimisation, system implementations, digitalisation, and automation initiatives.
• Participate in continuous improvement initiatives to enhance HR operational effectiveness and service quality.

Experience & Qualifications

• At least 3 years of experience in payroll, HR operations, benefits administration and HR compliance.
• Experience in end-to-end payroll processing, statutory submissions, and payroll reconciliations.
• Familiarity with Singapore employment legislation, CPF, IRAS, and other statutory requirements.
• Experience with HRIS and payroll systems; exposure to HR projects or process improvement initiatives is an advantage.