EXECUTIVE, PEOPLE OPERATIONS (GENERALIST) - Malaysia-based

KEY RESPONSIBILITIES

Recruitment & Talent Acquisition

• Manage the end-to-end recruitment process, including job postings, candidate sourcing, resume screening, interview coordination, salary proposals, offer preparation, and employment documentation.
• Coordinate and manage interview scheduling with hiring managers and senior management, including candidate communications and interview invitations.
• Partner with hiring managers to understand manpower requirements and develop effective recruitment strategies and talent pipelines.
• Liaise with recruitment agencies, job portals, universities, and other external partners to support hiring initiatives.

HR Administration

• Maintain accurate and up-to-date employee records, both physical and electronic, ensuring data accuracy, confidentiality, and compliance with company policies.
• Prepare and issue HR-related documents, including Employment Contracts, Confirmation, Promotion, Transfer, Warning, Show Cause, Resignation Acceptance, Termination, and other employment-related letters.
• Support onboarding and offboarding processes, including document collection, orientation coordination, employee record updates, and asset clearance.
• Manage HR filing systems and ensure all employee documentation is maintained in an organised and confidential manner.
• Manage the end-to-end inventory and administration of employee uniforms, aprons, company passes, staff IDs, and other company-issued assets, including issuance, tracking, replacements, and returns.
• Oversee office and building access card administration, ensuring proper issuance, retrieval, record maintenance, and access control.
• Manage incoming and outgoing office mail, courier arrangements, and distribution of HR-related correspondence where applicable.
• Maintain and update organisational charts, employee databases, and HR documentation.
• Prepare weekly and monthly HR reports, including recruitment updates, headcount movements, manpower planning, turnover statistics, and other HR metrics for Management.

Employee Relations & Compliance

• Act as the primary point of contact for employees regarding HR policies, procedures, and employment-related matters.
• Support employee relations by handling employee enquiries, conducting investigations where required, assisting with disciplinary matters, and supporting conflict resolution.
• Work closely with managers on probation reviews, performance evaluations, employee development, and other performance management initiatives.
• Ensure compliance with the Employment Act 1955, Industrial Relations Act 1967, and other applicable Malaysian employment legislation, as well as company policies and HR best practices.
• Stay updated on changes to Malaysian labour laws and HR best practices, recommending improvements to HR policies, procedures, and processes where appropriate.

General

• Support HR projects, employee engagement initiatives, policy implementation, and continuous improvement activities.
• Perform other HR-related duties and ad hoc assignments as assigned by Management.

Requirements

• Bachelor's Degree or Diploma in Human Resource Management, Business Administration, or a related discipline.
• Minimum 1-2 years of experience in Human Resources, preferably in a HR Generalist or Talent Acquisition role.
• Strong knowledge of the Employment Act 1955, Industrial Relations Act 1967, and other relevant Malaysian employment legislation.
• Experience managing the full recruitment lifecycle and employee lifecycle processes.
• Familiarity with handling employee relations, disciplinary matters, and HR documentation.
• Excellent interpersonal and communication skills with the ability to build strong working relationships across all levels of the organisation.
• Strong organisational, time management, and multitasking skills, with the ability to manage multiple priorities in a fast-paced environment.
• Proactive, resourceful, detail-oriented, and able to work independently with minimal supervision.
• High level of integrity and professionalism, with the ability to handle confidential information.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint). Experience with HRIS systems will be an added advantage.
• Candidates with exposure to Singapore employment practices or regional HR operations will have an added advantage.