Executive Pre-Sales

Role Summary:

The Pre-Sales Executive will be responsible for managing leads, following up with potential buyers, and assisting in scheduling site visits for residential and commercial projects. This role plays a vital part in bridging the gap between initial customer interest and an on-site sales meeting.

Key Responsibilities

• Lead Management & Outbound Calling: Make outbound calls to prospective customers from provided leads; follow up with interested leads regularly to convert them into walk-ins or bookings.
• Project Pitching: Explain project details, location benefits, pricing, and amenities clearly to prospective buyers.
• Inbound Handling: Handle inbound calls and resolve basic queries regarding ongoing projects.
• Appointment Scheduling: Schedule and confirm site visits with the sales team.
• CRM & Reporting: Maintain call logs, update CRM systems with call status, and prepare daily/weekly progress reports.
• Team Collaboration: Coordinate with the sales and marketing team to ensure optimal lead conversions.
• Customer Service: Provide excellent customer service and maintain a positive client relationship throughout the interaction lifecycle.

Candidate Profile:

Education

• Education: Bachelors degree in any discipline.

Experience

• Prior experience in tele-calling, telesales, or customer support is preferred (especially in the real estate or insurance sectors).

Skills & Attributes:

• Communication: Ability to communicate using simple and clear English alongside good overall communication skills.
• Domain Knowledge: Basic knowledge of real estate terminologies and project understanding.
• Technical Skills: Familiarity with MS Excel, CRM software, or lead management systems will be considered an added advantage.