Executive , Sales and Admin

• Support Corporate SME + Enterprise Sales Teams’ in day-to-day administrative tasks.

• Providing customer service by managing enquiries from internal and external mailboxes

• Help troubleshoot problems with customers’ registrations, customer accounts and billing issues.

• Supporting Finance and Sales Team to chase on corporates’ outstanding payments.

• Corporate registration of courses and send confirmation letter to companies.

• Checking of registration forms for courses before registration.

• Invoice billing to company. Manual billing for exam / transfer and generate credit note to cancel invoice and refund.

• Transfer trainees for rescheduled course dates, replacements, and cancellation requests from trainees.

• Update of trainee details in Training Management System.

• Prepares and sends scheduled and/or ad-hoc post-reg reports/requests to customers.

• To act upon all necessary tasks to fulfil accurate and complete assigned corporate pre- and post-registrations duties; including but not limited to the tasks mentioned above.

Qualification

• Minimum Diploma holder