Executive - Sales and Technical Services

• Designation: Executive - Sales and Technical Services
• Qualification: BSc. Chemistry/ B. Tech Chemical Engineering.
• Industry Experience: Electro Plating, Surface Treatment, Industry
• Total Years of experience: 3-6 years
• Location: Rothak

Role & responsibilities

• Provide on-site service to customers in a region, assist and support sales team to effectively retain existing customers, enhance customer satisfaction and develop new customers.
• Daily technical services support to existing customers
• Report major customers' chemicals consumption, bath running data and
  competitive information.
• Assist sales engineer to retain existing customers' business.
• Assist sales engineer to develop new customers.
• Feedback and report quality issues to the company promptly.

Skills & personal attributes:

• Understanding of processes and their maintenance
• Trouble shooting and closing complaints.
• Maintaining records of visits and trials
• Understanding of customer specifications and instrumentation
• Value selling attitude. Quantification of customer benefits.
• Good domain experience and knowledge of customer data base
• Must not have done sales through distributors

Preferred candidate profile

• Customer Focus, Prospecting Skills, Building Customer Relationships, Meeting Sales Goals,
• Experience in OEMs.
• MS office use.
• Good Listening and presentation skills
• Good command on the local and English language
• Excellent communication and interpersonal skills
• Positive attitude.
• Self-learning capabilities.
• Sales and marketing orientation
• Technical knowledge of domain.
• Willingness to travel as per the business need.